You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Analyst Development

Are you ready to shine?

At Sun Life, we empower you to be your most brilliant self.

Who we are?

Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives.

We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike.

To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including:

Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance.

Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products

Advice. Financial planning and retirement planning services

Asset management. Pooled funds, institutional portfolios, and pension funds

With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally.

Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe.

Sun Life Global Solutions (SLGS)

Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission.

Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines.

The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new-age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management.

We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy.

Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience.

We strive to Shine Together, Make Life Brighter & Shape the Future!

What will you do?

Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, software, and hardware.

Provide ongoing support of AWS Cloud based application systems in production including responding to service requests, problem analysis, resolution, escalation and reporting as necessary.

Identify and participate in improvement, system renewal, stability, upgrade, and Disaster Recovery projects.

As a member of the operations support team, interface with developers, infrastructure teams, system designers, business system analysts, application analysts and testing specialists to deliver high quality solutions and maintain a stable, high performing application environment.

Create and maintain supporting documentation.

Participate in various review processes - e.g Business Requirements, Test plans, Design reviews, etc to gain a solid understanding of the application and provide input into the various deliverables from a support perspective.

Design, develop, code, test, and debug programs for various projects.

This role includes on-call and after hours support on a team rotation basis.

Key responsibilities:

Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly

Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed

Ability to support servers on-premise (physical/virtual), and cloud hosted (AWS/Azure)

4+ years of progressive information technology experience with full application development life cycle and systems integration experience using ETL tools and demonstrated experience using AWS-GLUE

University degree in Computer Science or equivalent experience

Familiarity with OS scripting – Powershell, VBScript, Command Shell

Experience with (or willing to learn) Python/Pyspark and GLUE

Essential to have demonstrated strong core competency in SQL.

Familiarity with (or willing to learn) Informatica Intelligent Data Management Cloud

Excellent collaboration skills and proven ability to adapt to challenges, coaching and mentoring.

Ability to work in a global multi-site environment and working in a matrix environment, onshore/offshore IT mode.

Ability to engage with a team of diverse skill sets and interface with peripheral technical teams.

Experience in creating technical documentation such as data mappings to reflect lineage and data flows. 

Experience with the DevOps tools (Git, Bitbucket, Jenkins, CDD, Ansible) 

Experience with Continuous Integration/Continuous Delivery (CI/CD) best practices. 

Understanding file transfer process and options (FTP/SFTP) 

Knowledge of ITIL standards and best practices 

Experience with project management and software development life cycle/SDLC; Agile and Lean (4+ years)

Excellent documentation skills including technical writing, Visio, PowerPoint, flowcharting (3+ years)

Strong communication and analytical skills, including conceptual, requirements interpretation, solution creation and problem-solving abilities.

Key Requirements:

A degree in Computer Science, related technology degree, or equivalent experience.

Minimum 4 to 5 years of overall IT experience.

4+ years of progressive information technology experience with full application development life cycle and systems integration experience using ETL tools and demonstrated experience using AWS-GLUE

University degree in Computer Science or equivalent experience

Familiarity with OS scripting – Powershell, VBScript, Command Shell

Experience with (or willing to learn) Python/Pyspark and GLUE

Essential to have demonstrated strong core competency in SQL.

Experience with the DevOps tools (Git, Bitbucket, Jenkins, CDD, Ansible) 

Experience with Continuous Integration/Continuous Delivery (CI/CD) best practices. 

Understanding file transfer process and options (FTP/SFTP) 

Familiarity with (or willing to learn) Informatica Intelligent Data Management Cloud

Excellent collaboration skills and proven ability to adapt to challenges, coaching and mentoring.

Primary Location: Gurugram, India

Schedule:  Primary: 1:30 PM-10:00 PM IST

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