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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
Analyst II, Trade Operations
In this role, the Analyst II, Trade Operations will be responsible for all Order to Cash functions in the Americas across Wholesalers, Specialty Distributors and Specialty Pharmacies to support the distribution of all products, including generating reports, dashboards, and analyses to support management decisions and ensure patient access and appropriate inventory levels are in the channel. They will maintain and improve the systems that contain trade data and the tools/processes, leveraging data, such as sales and inventory trending, order management, and scorecards. The Analyst II, Trade Operations will interact with other teams within Managed Markets Strategy & Operations, Accounts Payable, Financial Planning & Analyses, Forecasting, Sales Analytics, Manufacturing, Materials Management, Distribution, QA, Legal and IT to facilitate the resolution of issues and ensure timely delivery of inventory through the supply chain, data, reports, and analytics. They will participate in business reviews with trading partners and system providers by monitoring key performance indicators and driving for operational excellence.
The Analyst II, Trade Operations responsibilities will include the following:
Developing internal metric reports, derives conclusions based on report results and proactively identifies trends or anomalies
Managing key internal partners to help achieve departmental goals
Supporting Trade Account Management team in assuring commercial activity meets terms of agreements
Using clearly defined processes to provide first level data quality control.
Thinking strategically within clearly defined principles about the implications of analysis results.
Providing input into the creation and maintenance of policies & procedures
Conducting training for new departmental employees.
Performing data integrity and quality control checks to identify areas of improvement or training needed within the department.
Serving as a business partner to account management teams to provide contracting strategy recommendations and account analytics to facilitate contract negotiation or renewal.
Identifying needs for databases, reports and management of information and ensuring reporting systems are updated accordingly.
Following Gilead’s policies to maintain and improve the company’s level of customer service to direct and indirect customers.
Serving as a subject matter expert on analytical tools, trade processes, and internal/external data sources.
Recognizing and interpreting business issues/opportunities and recommending solutions through analysis, and then implementing and/or negotiating solutions with internal/external parties
Basic Qualifications:
High School and Six Years’ Experience
OR
Associate Degree and Five Years’ Experience
OR
Bachelor's Degree and Four Years’ Experience
OR
Masters' Degree and Two Years’ Experience
Preferred Qualifications:
Strong/confident ability to speak to and utilize data in Excel. (V-look up, Pivot Tables)Strong background with data/numbers and utilizing them to make informed decisions.Able to respond and work effectively in rapidly evolving situations.Ability to take complex scenarios and communicate effectively to multiple partners.Strictly complying with contract terms and SOX controls to manage day-to-day activities of Gilead’s Trade organization within Market Access Operations (MAO) department.Evaluating daily orders received from direct customers against inventory data feeds to ensure contractually defined inventory limits are not exceeded.Monitoring internal metric reports to identify when direct customers are running low on inventory and proactively reaching out to buyers to understand their stocking plans.Engaging with indirect customers, in cooperation with the sales team, to understand stocking issues in the field and communicate them appropriately to buyers and account managementReviewing direct and indirect customer returns, leveraging reports and resources to apply the appropriate credit values according to Gilead’s return policies.Collaborating with 3rd party logistics service providers and data warehouse vendorsCross-functionally supporting internal colleagues (e.g., Supply Chain, Legal, Finance, Quality, IT, Audits, etc.) to work toward Gilead’s business goals & objectivesFollowing Gilead’s policies to maintain and improve the company’s level of customer service to direct and indirect customers.Serving as a resource to colleagues within the Trade organization (Operations, Strategy, Contracting, and Relations) to support contracting strategy, analytics, and recommendationsPerforming ad-hoc reporting, analytics, and documentation requests according to business need.Proactively assess current procedures and recommend any potential improvements in a changing business landscape to support transaction efficiency and accuracy.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
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As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
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