Fort Worth, Texas, United States
13 hours ago
Analyst II - Process Excellence
Overview Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. Responsibilities About the role Analyst II – Process Excellence engages in strategic initiatives across GM Financial. This role is responsible for supporting and coordinating active efforts in the Process Excellence portfolio. Responsibilities include: planning, process engineering, analysis and communicating findings. Key to this role is ensuring internal client expectations are met by providing quality deliverables in a timely manner. Supporting and organizing the development of accurate documentation and status information is vital to the success of this role; these include but are not limited to project charters, business process flows, communication plans and project checklists. Support –Support strategic transformation projects within the Operational Excellence portfolio, provide reporting on deployment, establish clear communication, identify and mitigate risk and ensure timely effort completion BPM/ BPI – With minimal direction support Business Process Management including guiding groups and or teams through process design, reengineering and opportunity assessments - ensure compliance (department, state and federal regulations) Internal Consulting – Leverage interaction models Communicate with varying levels of management and departments across the organization, utilize consulting skills to collaborate with stakeholders Design for Six Sigma (DFSS) – Formulate recommendations and identify needs of the customer and the business, support the voice of the customer as well as the voice of the business Qualifications What makes you a dream candidate? Design for Six Sigma (DFSS) - Possess knowledge of business transformation tools and techniques Project Management - Possess knowledge and expertise in project management methodologies, tools and techniques Auto Finance - Knowledge of GM Financial or another auto finance company core business functions, policies and procedures (desired) Process Excellence – Ability to learn Six Sigma and Lean techniques and methodologies, knowledge of and experience in developing improvement opportunities and implementing efficiencies, champion process excellence initiatives Consulting / Client Focus - Ability to build and sustain lasting relationships with internal clients Influence and positively deliver results and solve problems for future success Analysis & Communication - Data analysis, effective communication including active listening and comfort presenting to senior leadership, ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences Technology Fluency - Microsoft Office (PowerPoint, Excel, Word, Visio, Project), Microsoft Teams Experience or willingness to learn business architecture modeling software (ie Nintex) Education and Education Bachelor’s Degree or equivalent work experience in Industrial Engineering, Supply Chain, Accounting, Finance, Computer Science or related field required 1-3 relevant work experience required Instructional Design preferred Formal corporate classroom training/facilitation (virtual and in-person) preferred Licenses Lean Six Sigma Green Belt preferred Lean Six Sigma Yellow Belt 120 Days preferred Nintex Process Mapping Expert-Author Certification 120 Days required What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Compensation: Competitive pay and bonus eligibility Work Life Balance: Flexible hybrid work environment, 2-days a week in office NOTE: We are unable to consider candidates who require visa sponsorship for this position #GMFjobs #LI-Hybrid #LI-CR1
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