Job Title: CRM Analyst

Location: Nottingham

Contract: Perm

Recruitment Partner: Noaman Hussain

About the role

Within the Marketing department, you will be working in the Customer Marketing Analytics team, in an area that specialises in campaign activation across a range of owned and paid personalisation channels.

Your role will help to increase the efficiency of our campaign activation through:

Continual development of our campaign platforms, working collaboratively with teams across the businessAnalysing and optimising our campaign data inputsBuilding relationships with our third party platform providers to ensure we drive best value from our investmentsAnalyse the results for campaigns (across email/app/social)Building automated solutions for reporting and analysisContinually improving existing processes to enhance our team’s capabilities across campaign delivery and measurementWhat you'll need to haveRelevant previous experience or a degree with strong quantitative elements (i.e. includes statistics modules), such as Maths, Physics, Geography, PsychologyAbility to translate business questions into analytical problems, using available data to develop a scalable solutionExcellent verbal and written communication skills - you will be presenting complex results to less technical audiencesStrong attention to detail The drive to proactively investigate potential problemsAbility to organise own workload, often balancing multiple projects and campaigns simultaneouslyConfidence talking to others and building rapport. Working effectively with our media agency, external suppliers and marketing teams is a key part of the roleIt would be great if you also haveProficiency in a coding language such as SQL, R, Python etc.Experience with data visualisation tools such as PowerBIExperience of targeting, optimisation or measurement of Marketing activity, using Salesforce, Marketing Cloud / Data Cloud, Adobe campaign or similarExperience using relational databasesDemonstrable record of delivering results in a commercial environment.Expertise in working with large structured and unstructured data setsExamples of where you have automated business processesOur benefitsBoots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

 

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

You will complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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