You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Analyst - Marketing is a key colleague in the Products, Partnerships, Brand and Lending team. They play an important part in generating growth and profitability for the Canadian business. This is a unique opportunity to be at the forefront of our team driving innovation and the business forward through a variety of established card marketing and lending offers and solutions.

As a key member of the team, you will be responsible for driving revenue via execution of targeted marketing campaigns and other communications. This includes collaborating closely with critical partners such as credit risk, centers of excellence, finance, legal and compliance to analyze, execute and optimize our proprietary lending offerings to drive profitable customer behaviors.

We are looking for a motivated self-starter with a solid marketing and analytical background who is passionate about driving results and has a proven track record of building relationships and collaborating across teams to drive shared outcomes.

You are excited about building, deploying, optimizing, and analyzing offers that support a meaningful customer experience which in turn drives profit for the business.

Job Responsibilities:

Drive Results through flawless execution – heightened focus on the bottom line

Evolve compelling communications and marketing campaigns to increase Cardmember profitability via marketing and lending treatments. Define business goals and deliver on roadmap to achieve profitability objectives. Work closely with central partners to launch new capabilities and offerings that meet and exceed goals.

Analytics – interpret internal and external data to identify opportunities and recommend business strategy

Assess performance and campaign results to help inform future business strategy. Identify current and future consumer needs as well as understand competitor offerings and threats. Monitor and react to external influences (regulatory, technology, economic & consumer trends). Challenge the status quo and generate ideas for new or improved offerings.

Project Management – champion an initiative and get it done

Work closely with product teams, legal, compliance and external agencies to deliver successful marketing campaigns. Partner with internal and external stakeholders to execute against a multi-year roadmap. Manage multiple ongoing priorities and demonstrate resilience in the face of obstacles. Ensure operational excellence through adequate planning and seamless execution. Manage a budget and ensure healthy return on investment.

Relationship Management – build a common vision between business stakeholders to drive portfolio/business strategy

Influence stakeholders to gain initial stakeholder buy-in and lead stakeholders throughout issue resolution process. Gather support and ensure alignment during changes and adjustments to strategy.

Qualifications:

Minimum 2 years’ experience in:

Managing multiple complex projects and marketing campaigns simultaneously. Developing compelling customer communications. Organizing other people while meeting deadlines. Selecting, reviewing, analyzing diverse data sets related to business performance (e.g. financial performance, business process optimization). Building relationships, influencing and collaborating across functions. Must be a “power user” of Excel, Visio and Power Point and be comfortable with the rest of the Microsoft Office suite. Excellent oral and written communication skills. Highly analytical mindset and a history of leveraging data to make decisions, drive change and find continual improvement. Strong project management skills with a proven ability to take initiative, champion a project from conception through implementation and evaluation. Detail-oriented and ability to execute with high degree of accuracy. A passion for innovation and staying on top of technological trends. Ability to thrive in a matrixed environment. Exceptional communication and presentation skills, with ability to tailor a message to a diverse set of audiences.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”).   If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.