Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Becoming the best airline is an adventure. And our Pricing Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.

Key Responsibilities:

The position will be responsible for leading United’s day to day functions for its ticket time limit and booking integrity programs. Working cross functionally, this position will drive the corporate consciousness regarding all revenue integrity issues ensuring awareness and endorsement of corrective actions/policies/enforcement at senior executive levels at United.

Revenue Integrity:Perform ad-hoc research on suspected RI booking violationsFunction as an RI Business Expert in the ongoing development and maintenance of the Automated Flight Firming systemCoordinate, along with Pricing, the communication of new Pricing fare restrictions (TTLs) to the RI groupPerform recurring and ad-hoc SQL queries against Continental database systemsProgram the Automated Flight System with TTL codes and actions based on Pricing Fare RulesWork with Revenue Management and CRC analysts to identify and verify instances of inventory overrides and bring to appropriate managers for resolutionProcess and System Enhancement:Assigned to complex business systems projects working across business organization linesResponsibilities may include the development, testing, and implementation in support of the Revenue Integrity systemsMay represent users in working with outside vendors to develop and implement systems application projectsProvide ongoing QA work to maintain RI system integrityProject Management:Coach Revenue Integrity analysts in areas such as problem discovery and resolution, process management general flight firming procedures Track and communicate Revenue Integrity results and benefits to ensure broad awareness and support of revenue integrity effortsAssist with the training of new Revenue Integrity analysts

Please Note: Candidates may be considered for either the Analyst or Sr. Analyst level. Salary reflected is for the Sr. Analyst level. This is a Chicago-based, Hybrid role, with a 50-75% in office requirement.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Becoming the best airline is an adventure. And our Pricing Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.

Key Responsibilities:

The position will be responsible for leading United’s day to day functions for its ticket time limit and booking integrity programs. Working cross functionally, this position will drive the corporate consciousness regarding all revenue integrity issues ensuring awareness and endorsement of corrective actions/policies/enforcement at senior executive levels at United.

Revenue Integrity:Perform ad-hoc research on suspected RI booking violationsFunction as an RI Business Expert in the ongoing development and maintenance of the Automated Flight Firming systemCoordinate, along with Pricing, the communication of new Pricing fare restrictions (TTLs) to the RI groupPerform recurring and ad-hoc SQL queries against Continental database systemsProgram the Automated Flight System with TTL codes and actions based on Pricing Fare RulesWork with Revenue Management and CRC analysts to identify and verify instances of inventory overrides and bring to appropriate managers for resolutionProcess and System Enhancement:Assigned to complex business systems projects working across business organization linesResponsibilities may include the development, testing, and implementation in support of the Revenue Integrity systemsMay represent users in working with outside vendors to develop and implement systems application projectsProvide ongoing QA work to maintain RI system integrityProject Management:Coach Revenue Integrity analysts in areas such as problem discovery and resolution, process management general flight firming procedures Track and communicate Revenue Integrity results and benefits to ensure broad awareness and support of revenue integrity effortsAssist with the training of new Revenue Integrity analysts

Please Note: Candidates may be considered for either the Analyst or Sr. Analyst level. Salary reflected is for the Sr. Analyst level. This is a Chicago-based, Hybrid role, with a 50-75% in office requirement.

What’s needed to succeed (Minimum Qualifications):Bachelor’s degree or equivalent work experienceWorking knowledge of Brio, SQL, Microsoft Excel and Word/familiarity with Access preferredExcellent communication and interpersonal skills/willingness to learn new skills and take on new responsibilitiesMinimum three (3) years experience in Airline industry/Proficiency in other CRS systems preferredAbility to work independently with minimum supervisionSolid understanding of Shares/Apollo reservation system and other airline GDS systemsStrong analytical and interpersonal skillsGood oral and communication skillsAbility to multi-task project-manageMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Masters degree or 5 years of airline experience in Pricing Revenue Management or Information TechnologyHas at least one (1) year of Business First Firming experienceWhat’s needed to succeed (Minimum Qualifications):Bachelor’s degree or equivalent work experienceWorking knowledge of Brio, SQL, Microsoft Excel and Word/familiarity with Access preferredExcellent communication and interpersonal skills/willingness to learn new skills and take on new responsibilitiesMinimum three (3) years experience in Airline industry/Proficiency in other CRS systems preferredAbility to work independently with minimum supervisionSolid understanding of Shares/Apollo reservation system and other airline GDS systemsStrong analytical and interpersonal skillsGood oral and communication skillsAbility to multi-task project-manageMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Masters degree or 5 years of airline experience in Pricing Revenue Management or Information TechnologyHas at least one (1) year of Business First Firming experience