**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits. **Job Description** The Airline and Ground Partnerships team within Global Partnerships and Marketing manages the relationships between Amex Travel and key airline, car rental, and ground transportation suppliers. This includes ensuring that Amex Travel has revenue-generating agreements in place with key airline and car rental suppliers and that these suppliers participate in programs that provide unique benefits to American Express Card Members. In addition to ensuring a seamless process when Card Members book travel through American Express, this team maintains Amex Travel’s private fare programs (International Airline Program, Recommended Flights, and Insider Fares), the embedded Car Rental status benefits that exist across the American Express portfolio, and other travel-related benefits. The Analyst, Travel Partnerships will support members of the team across the airline and car rental verticals in negotiating new agreements, monitoring the performance of existing agreements, and keeping internal stakeholders up to date on progress. **Responsibilities** + Provide support to Managers and Senior Managers in their day-to-day Account Management responsibilities (eg. Addressing Card Member complaints, managing partner escalations, negotiating contracts, selling sponsorships, and partnering with Operations Analysts to support operational issues like fare filing and inventory availability) + Support relationship management by assisting with preparation for account reviews, partner meetings, and internal business updates + Identify opportunities to grow the Amex Travel airline and car rental business through marketing and agent engagement + Collaborate with international counterparts within the GPM Air Partnerships team to develop global account management strategies for key airlines. + Support the team’s collaboration across the enterprise with Membership Rewards, Strategic Partnerships, Premium Card Products, Co-Brand, Global Merchant Services, etc. to identify opportunities to drive growth and to support American Express enterprise priorities. **Qualifications** + Bachelor's Degree required + Strong communication skills, with the ability to influence and drive decisions with external partners across the enterprise + Strong personal presence with the ability to confidently present to leadership at all levels + Strategic thinker with growth mindset that can pull in multiple viewpoints and both qualitative and quantitative information to ensure we serve our Card members, partners, and the business + Outstanding collaboration skills, ability to work across teams regardless of reporting lines, to achieve joint outcomes + Ability to work in a fast-paced environment with a keen ability to prioritize multiple initiatives + Prior partner management experience is preferred + This role is hybrid and based in New York City **Qualifications** Salary Range: $55,000.00 to $105,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. **Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.** **Job:** Travel **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25000224