As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions

 

The role with develop value-add engineering capabilities that help deliver customer success (example: AI enablement across the SaaS and Apps delivery function). The org has a unique proximity to the customer and often needs to develop/deploy engineering configurations that are supported by a small but impactful ‘in-house’ engineering capability. This role will deliver cutting edge, innovative solutions to our customers which make an immediate impact to our customers.

Assist in the design, development, and optimization of data pipelines and AI solutions for Oracle business intelligence and analytics.Collaborate with cross-functional teams to transform raw data into actionable insights, ensuring data integrity and efficient workflows.Integrate Generative AI and classic AI features within Oracle EPM Cloud to enhance anal0ytics and business intelligence capabilities.Work with business teams to identify and develop AI-driven use cases to optimize business processes within the EPM Cloud environment.Develop data models, dashboards, and visualizations using Oracle Analytics Cloud (OAC) and Oracle Fusion Data Intelligence (FDI). Ensure data quality, security, and collaborate with stakeholders to support AI use case scaling and drive adoption. Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures.Help enable features and subsystems, such as on AI solutions, and help with operation’s technical requirements.Design new scalable solutions for fast changing infrastructure environment with complex needs in fields like configuration deployments, monitoring, and logging.  Perform deep drill down analysis into performance bottlenecks and provide necessary fixes.  Bring in new ideas, change, evolve, improve, and simplify the production infrastructure.

What you will bring:

Use Oracle internal tools, resources, and network to learn and stay up to date with on innovation and leading technologies.Love & passion for customer success.Contribute as a team member on customer projects together with Oracle experts and leaders.Consult with clients to understand their business requirements and map them to our solutions and services.Support Customer relationships with CSS focused on collaborative, long-term partnerships.Able to demonstrate time management.Able to complete individual goals as well as work in a team environment.Ability to collaborate and present concepts clearly. Innovation: You’re open to new ideas and challengesAgility: You’re a pro at embracing change. Your self-confidence helps you learn and adapt wherever you go.Drive: You have a “roll-up-the-sleeves” and “get the job done” attitude.Resilient and capable of working effectively under pressure.Strong organization, negotiation, and planning skills.High energy: You’re optimistic, always eager to interact and influence people.Teamwork: You’re a fantastic team player who also loves smashing individual goals.Critical thinking: You’re a natural strategist who can analyze situations, identify issues, and solve problems creatively.

What’s in it for you:

Significant investment in your professional development and a social network of resources and thought leaders inside Oracle.Fun and flexible work for the ideal work-life balance.An inspiring, inclusive, and multicultural community that values fresh perspectives.World-class professional training from industry experts.A defined career progression based on annual performance and personal development followed closely by a direct manager.The opportunity to engage with a variety of customers in multiple areas.Competitive pay and excellent benefits that will help you do your best work.

 

Advanced English C1 is a must (not negotiable).

Career Level - IC0