Application Deadline:

01/30/2025

Address:

250 Yonge Street

Job Family Group:

Data Analytics & Reporting

This is a 12 month contract opportunity

The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada’s oldest bank and the 8th largest in North America with more than 12 million customers globally. 

Position Overview:

The Manager will play a key role in supporting the development of customer-centric business and loyalty marketing strategies by delivering world class analytical solutions. The successful candidate will lead a team of Analysts and provide expertise in the application and execution of consumer data and analytics within a retail industry context. This role enables Sponsors to build stronger, mutually-beneficial relationships with their customers. As a critical member of the Sponsor Account Team, the incumbent of this role will offer expertise to link analyses and results to the business issues and analytical objectives.

Responsibilities:
 

Plan the analytical workload, ensuring that work is completed, insights and case studies are created, and relevant information is communicated to the Sponsor teamSupport the Client Lead to define metrics and success criteria for program impactDevelop and interpret analytical methods (from BI reporting to advanced modeling) in support of retail business objectivesSupport Customer and Sponsor strategies/segmentation by creating and leveraging analytics and underlying trends, providing input into developing the data plan to support the strategiesDevelop an ongoing analytic plan for Sponsor, planning timetable and communicating deliverables for key stakeholdersExecute quarterly forecasting and monthly variance analyses based on inputs from internal stakeholders, ensuring completion and accuracy and provide explanation of variances as requiredEnsure that the campaign occurs as planned, ensuring budget constraints are being considered against the financial forecast.Develop measurement plan and key metrics based on campaign scope as outlined by the Client Marketing Manager and ensure the campaign objectives link back to overall Sponsor objectiveProvide historical/trend insight to facilitate the proper planning of individual Sponsor marketing calendars and provide input and recommendations into campaign targeting and campaign designDemonstrate analytics thought leadership, guidance, and representation across Air Miles and participate in business development initiatives

Qualifications

Post-secondary education is required.Undergraduate degree in Science, Technology, Engineering, or Mathematics is preferred.Additional preference will be given to applicants with a master’s in analytics, business, or statistics.Advanced user of Microsoft Office tools (including PowerPoint, Word, Outlook, and ExcelBasic technical knowledge of SQL and/or Python is required.Proficiency in visualization tools like Tableau, Power BI, or Looker.Strong understanding of advanced analytics techniques, including machine learning, predictive modeling, and data mining.Bilingual (English & French) is an asset

Salary:

$68,000.00 - $126,000.00

Pay Type:

Salaried

The above represents AIR MILES’ pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents AIR MILES’ expected target for the first year in this position.

AIR MILES’ total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:   https://jobs.bmo.com/global/en/Total-Rewards

About Us

The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada’s oldest bank and the 8th largest in North America with more than 12 million customers globally.

Diversity, Equity and Inclusion

AIR MILES is for everyone. We are committed to our zero barriers to inclusion strategy – supporting equity, equal access to opportunities and growth for our colleagues, customers and communities facing systemic barriers. We believe inclusion is not only a strength but a competitive advantage for AIR MILES, and we focus on building a culture of inclusion that enables us to perform, innovate and be ourselves.  
If you are excited about the role, but don’t meet every single requirement outlined in the job description, we encourage you to apply anyway.  You never know, you might just be the right candidate for this role, or others!

In your application, please feel free to advise if you require accommodation for the interview process. We also welcome you to note which pronouns you use. Please know interviews are conducted remotely, via phone or video call. We look forward to ‘virtually’ meeting you!