How you'll help us Keep Climbing (overview & key responsibilities) Delta’s brand is based on best-in-class operational performance, the foundation of which is providing safe and reliable aircraft for our customers’ travel experience. The role of Operations Analysis & Performance (OAP) is to support this mission by providing strategic insights by first understanding business processes and then leveraging data and analytics to drive continuous improvement efforts. The Analytics Leader will work closely with front-line leaders to develop creative solutions to current business challenges. We are looking for data curious candidates that seek to understand process and can connect with our business partners to leverage data and drive improvement and is able to take a project from end-to-end: gathering business requirements, working with all contributors to the project, and delivering results to the stakeholder without much oversight from a supervisor. Data has transformed the way Delta operates and the Operational Analytics team is the core of the data strategy. The team leverages the data environment to deliver forward-looking insight to business leaders through a variety of analytical techniques. You’ll be empowered to drive innovative analyses using both structured and unstructured data, flagging opportunity areas every step of the way. Responsibilities: + Practicesafety-conscious behaviors in all operational processes and procedures + Havea team first attitude with the success of our team and business partners as thetop priority + Understandthe business operation and how the data is able to represent the performance orprocesses + Locateand extract data from a variety of sources for use in analysis, models, andproject development + Usedescriptive, diagnostic, and predictive analytical techniques to highlightbusiness challenges, potential solutions, and relevant tradeoffs + Leverageemerging technologies and identify efficient and meaningful ways to communicatedata and analysis in order to satisfy divisional needs + Developand improve automated reports, analyses, or dashboards to support seniordivisional leaders and the front-line employees + Beable to cater tools to each audience appropriately + Buildtrust with the business teams in order to be a useful thought partner + Supportprocess improvement and project management engagements for both individualbusiness units and cross-divisional initiatives + Presentfindings and recommendations to OAP and divisional leaders + Trainand mentor other team members in various skillsets and subjects + Beintellectually curious, ask questions and speak up when they have an idea + Beindependent workers who look for problems to solve, come up with innovativeideas, and drive implementation of solutions What you need to succeed (minimum qualifications) + 5+years of experience in analysis, information science, data visualization, orother relevant quantitative field preferred + Successfulcandidates will have familiarity and/or experience with some or all of thefollowing: SQL, SAS, R, Tableau or other database interface tools and languages + Strongexperience with Tableau and/or other data visualization tools + Abilityto write complex queries, joining data from multiple sources and working withlarge, messy datasets, to arrive at operational insights + Strongattention to detail and ability to work autonomously and manage multiplerequests with varying timelines + Abilityto thoughtfully engage and develop team members + Mustbe a strong team player, detail oriented, and perform well under pressure + Conveya professional image with ability to lead, manage, and communicate multiple levelswithin the organization + Strongself-starter with a resilient, solution minded approach to complex problems + Enjoyworking in a high-profile environment with fluid priorities, ambiguity, andaggressive deadlines + Mustbe comfortable working in group and individual settings + Consistentlyprioritizes safety and security of self, others, and personal data. + Embracesdiverse people, thinking, and styles. + Possessesa high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + Previousairline experience preferred Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: + Competitivesalary, industry-leading profit sharing program, and performanceincentives + 401(k) withgenerous company contributions up to 9% + New hires areeligible for up to 2-weeks of vacation. This is earned for use in thefollowing vacation year (April 1 – March 31) + In addition tovacation, new hires are eligible for up to 56 hours of paid personal timewithin a 12-month period + 10 paid holidaysper calendar year + Birthing parentsare eligible for 12-weeks of paid maternity/parental leave + Non-birthingparents are eligible for 2-weeks of paid parental leave + Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life insurance benefits + Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages + HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health + Domestic andInternational space-available flight privileges for employees and eligiblefamily members + Careerdevelopment programs to achieve your long-term career goals + World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint + BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies + Recognitionrewards and awards through the platform Unstoppable Together + Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. 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