We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. **Working Arrangement** Hybrid **Job Description** **The opportunity** The role reports into MBPS Finance Service Delivery Program Manager and will be functionally accountable to the Financial Process and Control Lead - Global Finance Shared Services Asia. The Anaplan Analyst is primarily accountable for supporting the ANAPLAN initiatives/projects for Global Finance Shared Services. Responsibilities Role and Responsibilities **Support ANAPLAN projects/initiatives by:** + Delivering large and complex end to end Anaplan implementation projects which includes participation in requirements gathering, modelling and building designs, testing, and developing training materials + Maintain and update existing Anaplan models in response to changing business requirements + Ensuring robust framework of controls is in place across the Anaplan landscape. + Design, develop and maintain planning/forecasting/consolidation models and data transformation in order to meet business requirements. **Build trust and credibility with business users by:** + Analyzing business requirements/objectives and monitoring of key measures related to key stakeholder satisfaction + Participating in data integrations and migration solutions activities. + Preparing business users and team members by facilitating trainings or walkthroughs. + Assisting in the estimate process, including updating and validating forecast assumptions. + Enabling end-users to engage with the models by incorporating visualizations via dashboards + Fully documenting all processes and other technical deliverables for ease of use and transparency + Providing primary business support during process UAT and parallel runs including primary escalation and resolution contact + Alert management to accounting or operational problems and suggests actionable solutions. **Special Projects** + Special projects will arise from time to time that may not be ANAPLAN related and will require strong financial knowledge, strong analytical and organizational skills with an innovative mindset. The Manager will be responsible in assigning these ad-hoc projects as required by senior management pertaining to the introduction of new services, products and processes designed. + Living the Manulife Values in partnering with Business Users and Finance Shared Services Operations during the ANAPLAN project lifecycle. Ensure that outcomes of the ANAPLAN initiatives above are measured, tracked, and reported. **What motivates you?** + You obsess about customers, listen, engage and act for their benefit. + You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. + You thrive in teams and enjoy getting things done together. + You take ownership and build solutions, focusing on what matters. + You do what is right, work with integrity and speak up. + You share your humanity, helping us build a diverse and inclusive work environment for everyone. **What we are looking for** + Bachelor’s Degree in accounting or other related disciplines. CPA designation an advantage + 5+ years of hands on experience in finance function processes including consolidation, management reporting, forecasting/budgeting, and finance operations + 2+ years of experience designing and building Anaplan models with Level 2 Model Builder certification + Strong financial model building skills on Anaplan and potentially other EPM tools e.g. Excel, Hyperion, Essbase + Strong expertise and deep understanding of multi-dimensional modeling. Ability to translate from model-building in Excel to multi-dimensional technologies. + Strong understanding of financial fundamentals and commercial drivers + Comfortable in operating across geographies and with teams of varying maturity + Demonstrated interpersonal and communication skills. Tact and clear verbal and written communication skills are necessary to facilitate solutions and resolve problems + Strong influence, negotiation and change management skills + Strong analytical and innovative problem-solving skills with the proven ability to exercise flexibility and judgment in assessing business issues and risks in a dynamic environment + Execution-oriented with strong focus to deliver targeted outcomes + Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines + Applies industry best practices within daily work and continues to participate in professional development by reading publications, networking and participating in professional organizations + Strong written, oral and interpersonal communication skills + Prior experience in working with offshore teams + Qualified with recognized financial qualification (CIMA, ACCA etc.) or equivalent highly advantageous + Certification to the Anaplan Solution Architect or Master Anaplanner level is highly preferred + Knowledge of VBA, SQL and basic data warehouse experience is also preferred. **What can we offer you?** + A competitive salary and benefits packages. + A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. + A focus on growing your career path with us. + Flexible work policies and strong work-life balance. + Professional development and leadership opportunities. **Our commitment to you** + Values-first cultureWe lead with our Values every day and bring them to life together. + Boundless opportunityWe create opportunities to learn and grow at every stage of your career. + Continuous innovationWe invite you to help redefine the future of financial services. + Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives. + Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact. **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong. **Manulife is an Equal Opportunity Employer** _At Manulife_ _/John_ _Hancock_ _, we embrace our diversity. We strive to attract,_ _develop_ _and_ _retain_ _a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment,_ _retention, advancement_ _and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,_ _colour_ _, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law._ _It is our priority to remove barriers to_ _provide_ _equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process_ _._ _All information shared during the accommodation request process will be stored and used in a manner that is consistent with_ _applicable laws and Manulife/John Hancock policies_ _. To request a reasonable accommodation in the application process, contact_ _._