Our Client, a Medical Research company, is looking for a Anatomic Path Resolution Representative/Lab Support for their Schaumburg, IL location. Responsibilities: + The position is primarily responsible for resolving issues in regards to testing and reporting of Histology and Cytology specimens + Communicate with and educate clients in order to expedite patient results + Resolve problematic Histology and Cytology cases + Pull and monitor worklists and pending lists + Locate missing patient samples + Enter TIQ problems into the LIS + Provide priority handling of patient samples with limited stability and problems impacting their processing + Research, investigate and resolve incoming client faxes/phone calls + Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results + Resolve and process Name Mismatches and provide proper notification to clients along with follow-up documentation for reporting purposes + Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP’s, reflex tests and custom panels. This will require the ability to research test ordering information + Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution + Other duties as assigned Requirements + 3 years experience in Anatomic Path Support environment with heavy emphasis on medical terminology and assistance with scheduling/problem resolution. Other similar work in a medical capacity will be accepted/considered + Strong time management & organization skills are a must + May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity + PC skills, including working knowledge of MS Office + Strong Data Entry skills + Excellent clerical, organizational, phone and communication skills + Functional knowledge of medical terminology + Strong problems solving skills + High School Diploma or Equivalent(Required) Physical and Mental Requirements: + The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally. + Ability to stand and work at the bench for long periods of time.  + Frequent walking and/or standing.  Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.