**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Summary: + The Anatomic Pathology Lab Coordinator plays a key role in supporting the operations of the anatomic pathology lab by facilitating the transfer of pathology slides and tissue blocks to and from external hospitals. This includes managing requests for sending tissue samples to outside labs for testing, as well as coordinating the transfer and/or scanning of pathology slides to other departments for consultation as requested by pathologists. The coordinator serves as a liaison between the pathology division, patients, and other hospitals for both Anatomic Pathology and Clinical Laboratory services, fulfilling requests to retrieve both current and archived pathology materials. They also initiate and document quality control reviews and ensure proper shipping of materials when necessary.In addition, the coordinator manages incoming requests for clinical trials, biomarker studies, private consultations, outreach services. They handle the patient registration process related to these requests. The coordinator ensures timely and accurate delivery of slides from off-site labs to pathologists and is responsible for transferring cases to other Penn Medicine pathology departments as needed. Other duties include supporting the distribution of reports and results for both anatomic and clinical pathology to ordering providers, providing customer service, support billing, managing fax servers, and performing data entry, including quality assurance and physician database management.The coordinator is also responsible for managing the incoming fine needle aspiration (FNA) phone line, promptly dispatching FNA teams to minimize delays, and organizing and filing completed surgical pathology and cytopathology slides. They assist the Pathology Department Chair and Associate Director of Pathology with quality control tasks, prepare cases for weekly tumor boards and special projects, and perform slide scanning to digitize pathology slides for online transmission and storage. Responsibilities: + Answers telephones, promptly and courteously + takes requests for pathology material and accurately records the information, provides accurate patient information when requesting pathology material from other institutions. Correctly prioritizes requests for pathology material and keeps technical and management staff informed accordingly. Correctly assess acceptability of pathology slides and tissue blocks for release and for outside testing + notifies the appropriate party when samples are found to be unacceptable for testing and documents action according to procedure. + Professionally interacts with internal and external clients to resolve concerns and expedite patient care related tasks. Assists the supervisor/manager in investigating issues related to missing, mislabeled, or improperly ordered or handled cases. Provides guidance to clients on how to properly submit pathology material for consultation and testing. + Under the supervision of the supervisor/manager oversee the support and dispatching of the FNA teams. Ensure the administrative tasks related to fine needle aspiration and the transcription of the report is done promptly and accurately. + Under the direction of the supervisor/manager ensures activities related to Quality Assurance function and document scanning tasks are handled and completed promptly. Ensures that the receipt and shipment of blocks and slides are electronically documented, and that materials are promptly returned to external clients. Maintains the organization and up-to-date status of divisional archival materials. + Under the direction of the supervisor, ensures that all requests related to the clinical trial, biomarker research requests, weekly tumor boards, are promptly handled and documented. Supports various clinical and non-clinical requests by pathology faculties. + Operates slide scanning equipment to digitize pathology slides for online transmission and storage. Perform quality control on digitized scans as required. + Coordinates pick-up and delivery of pathology material between different Penn Medicine pathology departments. Handles private consultation registration and accessioning and is responsible for urgent outreach cases. + Maintains the electronic Provider Database and Fax Server for optimal result routing. Credentials: Education or Equivalent Experience: + H.S. Diploma/GED (Required) + Associate of Arts or Science + Equivalent college credits + Bachelor of Arts or Science We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 273983