Job Type:

Regular

Work Location:

Remote - TX - Dallas

Overview:

Ready to be the welcoming face and guiding hand for our newest team members in the exciting world of Android retail?  Stop just orienting, start inspiring from day one! 2020 Companies is seeking a dedicated and enthusiastic Trainer and Onboarding Specialist to craft and deliver an exceptional onboarding experience for every new hire joining our national Android retail program. Imagine being the go-to person who sets our new team members up for success, providing them with the knowledge, resources, and support they need to thrive. If you're a highly organized, people-focused individual with a passion for creating positive first impressions and delivering impactful training, this is your chance to shape the future of our team. You'll work closely with our Training Manager and collaborate with everyone to build a best-in-class onboarding journey. Ready to make a real impact and foster a welcoming and successful start for our new Android retail professionals? Apply now!

Pay: Starting at $68,000 Annually; Salary commensurate with experience

Schedule: Monday-Friday, one Saturday per month required       

Work Location: Remote (with potential for occasional travel for in-person onboarding or team meetings)

Our Benefits:

Competitive annual salaryWeekly Pay! On-demand pay options through DailyPayComprehensive health, dental, and vision benefits401k program with company matchingPaid time off and holidaysPartial Mobile phone & Home Internet reimbursementScholarship opportunities for employees and familiesEmployee Assistance ProgramLeadership Development Program

About 2020 Companies

At 2020 Companies, we work for you. As a long-standing partner with clients in the consumer electronics sector, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions to form customers forever.

Job Description:

Onboarding Program Development: Design, develop, and continuously improve a comprehensive and engaging onboarding program specifically tailored for new hires in the Android retail program. This includes pre-boarding communications, first-day experiences, and ongoing support during the initial ramp-up periodOnboarding Content Creation: Develop compelling and informative onboarding materials, including welcome guides, introductory videos, checklists, FAQs, and other resources, to ensure new hires have the necessary information to succeedOnboarding Training Delivery: Facilitate engaging and interactive onboarding training sessions (both virtual and potentially in-person) covering essential information about the Android retail program, 2020 Companies culture, policies, procedures, and initial job responsibilitiesCross-Functional Collaboration: Work closely with the Training Manager, field leadership, and other team members to gather input and ensure alignment in the onboarding process and contentPoint of Contact: Serve as the primary point of contact for new hires during their onboarding period, providing guidance, support, and answering questions to ensure a smooth transitionOnboarding Process Management: Oversee and manage all aspects of the onboarding process, including scheduling training sessions, coordinating with relevant departments, and tracking new hire progressFeedback Collection and Analysis: Gather feedback from new hires and stakeholders on the onboarding experience to identify areas for improvement and implement enhancementsTraining Content Integration: Integrate foundational Android product knowledge and sales skills training into the onboarding curriculum to provide a solid base for new hiresResource Development: Develop and maintain a library of onboarding resources and tools that are easily accessible to new hiresContinuous Improvement: Stay up-to-date on best practices in onboarding and training to ensure our program remains innovative and effective

Qualifications:

Exceptional Communication Skills: Excellent verbal and written communication skills with the ability to clearly and concisely convey information to new hiresOnboarding Expertise: Demonstrated understanding of effective onboarding principles and best practices. Experience in designing and delivering onboarding programs is highly desirableTraining and Facilitation Skills: Proven ability to facilitate engaging and interactive training sessions for new employeesOrganizational and Project Management Skills: Strong organizational skills and the ability to manage multiple tasks and timelines effectively in a fast-paced environmentEmpathy and Interpersonal Skills: A genuine passion for helping new hires succeed and the ability to build rapport and trust quicklyProblem-Solving Skills: Ability to identify and resolve issues that may arise during the onboarding processCollaboration and Teamwork: Ability to work effectively with cross-functional teams and build strong working relationshipsAttention to Detail: Meticulous attention to detail in creating accurate and comprehensive onboarding materialsPositive and Enthusiastic Attitude: A positive and welcoming demeanor that contributes to a positive onboarding experience for new hiresAdaptability and Flexibility: Ability to adapt to changing needs and feedback to improve the onboarding program continuously

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.