Client Management: Graduate Programme Start Date: September 2025 Application closing date: 2nd December 2024 Better Decisions Begin with You At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Wealth Solutions: Client Management Join Aon as a Client Management graduate and discover how we manage our client relationships and support our client’s activities, ensuring their pension schemes are run efficiently. If you are passionate about going above and beyond for clients, you’ll fit right in here at Aon as a client management graduate. Hundreds of UK employers — from FTSE 100 companies to ambitious up-and-coming firms — turn to our retirement and investment business for advice on running pension schemes. Providing vital support to senior team members, you’ll make an immediate impact as you explore our business, develop your professional skills and build a valuable network of contacts. As a client management graduate, no two days are the same; you’ll work on a range of client teams with colleagues who provide advice and support to either the trustees managing the pension scheme, or the company that provides it. Our aim is for you to develop into a trusted advisor for your clients as soon as possible, building strong relationships with each of your clients. We’ll help you do this by giving you real responsibility on client projects and supporting you in developing your industry knowledge, project management and consulting skills through both classroom-based and on-the-job training. Throughout your careers with Aon, you’ll continually improve your commercial awareness and professionalism – which will help you grow into a successful client manager. What your day could look like Producing and delivering clear and accurate internal and client correspondence, including advice Attending and planning client meetings and conference calls, taking minutes and managing the follow-up actions Taking responsibility for the production (quality, timeliness and budget) of work for allocated clients (i.e. account management) Keeping track of progress with actions and ensuring that all workflow is completed to timescales Playing an active part in delivering client satisfaction, retention and profitability Effectively influencing and negotiating with other teams both internal and external through development of working relationships to ensure client commitments are met Actively participating in team meetings, keeping others updated on developments, providing feedback following discussions and involving others in identifying service improvements where appropriate Ensuring appropriate legislative, regulatory, business, practice and professional standards are followed. Your Development As an Aon Graduate, you will be enrolled onto our Launch Programme when you join. This development programme is built around 3 core elements: Business learning – on-the-job learning and experiences giving you the opportunity to develop your knowledge and understanding of the team and solution line you have joined. Centralised learning - UK graduates complete in an Aon Induction, monthly webinars, business skills training and workshops; all designed to help you develop your knowledge of Aon, build your confidence and your network across our business. Professional Qualifications – we want you to be as successful as possible, so through our graduate programme, we’ll fully support your study towards professional qualification, the Level 6 Retirement Provisions Pathway with the Pensions Management Institute (PMI). To support you as you study for your exams, you’ll receive paid study leave, plus an extensive range of study and tuition materials. To find out more about the PMI qualification please click here. Your career beyond your Graduate programme Once you’ve completed the formal graduate programme, you’ll continue to receive lots of support at Aon. As well as continued technical and business skills training, you’ll receive support for your PMI qualification. To aid your professional development you’ll receive regular performance feedback, and work with your line manager towards promotions, which are considered twice a year, enabling you to progress from a graduate, to Associate Consultant, then Consultant and beyond! Next Steps If you are interested in this graduate programme and would like to apply, here is some useful information: Entry Requirements: You will need to be on track to achieve a 2:1 degree (or equivalent) in any degree subject area Our Graduates are on permanent contracts from day one, so applicants for this programme must be eligible to work in the UK without the need for visa sponsorship now or in the future; or you have pre-settled or settled status from the EU Settlement Scheme – or if you have applied and you're waiting for a decision. What are we looking for Motivation and ambition – you will need to be able to articulate why you want to join the Client Management programme Passionate about going above and beyond for clients, understanding of the value of customer service, teamwork and an enthusiastic approach Commercial awareness – this helps us to provide support and advice to our clients with clarity and confidence Locations available for 2025: Birmingham, Bristol, Epsom, Farnborough, Glasgow, Leeds, Manchester, St Albans We recognise the value for our Early Career colleagues of being in the office environment from the start of their programme. As a new graduate, you will spend the first 6 months based in the office to support your learning, development, and progression. This will enable you access to support from managers, collaborate with colleagues as well as grow your network across Aon. After completing this initial training period, you will then have the opportunity to work more flexibly, spending at least 3 to 4 days face to face in the Aon office or with clients. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. If you require any reasonable accommodations or adjustments, please contact graduates@aon.com and a member of the UK Early Careers team will contact you. #AonGraduateUK #ClientManagementUK 2024-81387