SUMMARY

Primary responsibility is to support the Velocity Invoice Processing as responsible for requesting and negotiating late fee waivers in VES Invoice Processing. Additionally, this role is dealing with advance probing of payment causes and be able to work in multiple systems tied to IP such as RPPA, VES/RBMS. The AP Specialist shall be responsible ensures that we reduce chances of late fee penalties.

PRIMARY RESPONSIBILITIES

Responsibilities for this position include but are not limited to the following:  Utilize accounting software to identify outstanding and late fee accounts. Negotiate and request waivers for late fees posted on client’s accounts Generate required Universal template for bills and invoices specific to customer accounts  Request for payment using various pay services  Reconcile all late fee within the account Audit late fee performance for clients Review if late fee credits were posted on accounts Generate monthly and quarterly reports, if necessary

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Billing/Payment software experience is preferred  Outstanding communication and negotiation skills Strong organizational ability; must be able to handle multiple tasks simultaneously  Business and professional language and communication skills (written and verbal)  Strong computational skills  Detail-oriented  Self-starter, and with ability to be productive without oversight  Intermediate knowledge of MS Excel is required; general offices skills such as data processing, filing, emailing, and faxing  Must be able to work well with individuals at all levels in and out of the organization  Ability to appropriately manage confidential information is extremely important  Overtime may be required to meet deadlines