As a Logistics Coordinator, you will:

Optimize transportation and logistics for superior customer experience
Manage transportation manifests, shipping documentation, and shipment tracking
Provide updates and in-depth analysis on transportation issues affecting pickup and delivery

Your role involves:

Supporting APAC Logistics Specialists in process improvements, cost reduction, and enhancing delivery speed and reliability
Communicating with internal and external stakeholders to ensure excellent customer experience

Ideal candidates possess:

Independence and flexibility
Strong communication skills
Customer-focused mindset
Analytical, problem-solving, and organizational abilities
Experience working with carriers and delivery service providers.
Knowledge of local logistics, preferably with experience in last mile / final mile deliveries


Key job responsibilities
The Candidate responsibilities are:
- Daily creation of RAD fulfillment shipping documentation and manifests for outbound shipments.
- Daily tracking of the shipments picked by APAC carrier networks
- Daily tracking of the metrics related to delivering shipments.
- Maintain record of the proof of delivery and proof of handover for shipments, and be able to leverage our existing systems for full traceability of shipments.
- Resolving tickets raised for inquiring about missed shipments.
- Visit our fulfilment centers to solve issues related to the handover of shipment to vendors.
- From time to time, visit our 3PL logistics service providers to ensure they are compliant with our handling and storage requirements.


About the team
Global Transportation Logistics (GTL) team supports the movement of non-inventory IT equipment (assets, spare parts, and consumables) across our fulfillment and delivery networks (including Data Centers). This team consists of both inbound/outbound logistics, reverse logistics programs, dangerous goods and import/export trade compliance.