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We are looking for an APAC Space Data Management Lead for our Occupancy Planning & Management Team. The role effectively manages client's portfolio data, providing critical data reporting to support strategic planning functions, and sharing critical data with other relevant technology solutions as appropriate. 

As an APAC Space Data Management lead, you will be the single point of contact for the client’s database, and application related support.  You will drive consistent processes for submitting, reviewing, and approving data change requests.  You will lead the recurring site data validation (space audits) program to ensure seat assignments and floor plans are accurate.

You will need to have a comprehensive understanding of the relevant space data management system because you will be the Subject Matter Expert for the account team. You will be a key member of the allocation/chargeback cycle and related reporting requirements.

Professional, proactive interpersonal interactions are required to be successful. 

Key responsibilities include:

Primary point of contact for space data questions for APAC portfolio.Manage accuracy of space data, manage tracking and management of agreed space and occupancy data sets within relevant technologiesFacilitate and/or resolves planning data issues identified in the client’s planning meetings across the APACTrain and manage key end‐users to maintain data accuracy, while also educating them on planning and space policies/standards, procedures and protocolsReports on building and organizational data, occupancy and utilization metricsSupport the preparation of communications that assist the client to understand the proposed accommodation solutions, summarized data, etc.Evaluate, recommend and improve data and integrity in the client’s systemEducate / provide training around space policies/standards, procedures and protocolsPerform data accuracy audits (for space and headcount data related to the APAC regions)As necessary, collaborate on site-specific Planning Strategies with the client and cooperate with the Occupancy Planners.Service Request Response & Reporting: Support the implementation of additional space service requests. Ensure all assigned Service Requests are prioritized and accurately managed in the client’s system Module. Maintain detailed notes and summary information within the client’s system Module and provide a regular summary.Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements. Lead training efforts for colleagues with less data specialized experience.Lead enhancements and expansions to existing OP strategies and capabilities by developing new tools, techniques and processes from DM perspective.Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.  

Reporting/Decision Support:

Manage monthly/quarterly/annual reporting and deliverables for occupancy and space data. Support regional and country Occupancy Planners on ad hoc space portfolio analysis, provide insights on space optimization opportunitiesPerform routine reporting and analysis of utilization data and trendingPerform and issue quarterly reports in line with account Service Level Agreements

Key relationships include:

To be successful in this role, you should be able to translate space data and reporting accuracy into the overall planning goals for our client by fostering critical relationships between various individuals and different organizations:Corporate Real Estate and Finance for occupancy, allocations reportingSupport Occupancy Planners to understand portfolio changes and project forecastsSupport OP Platform by assisting in the development of processes, tools, and client deliverables to include best practices.   

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Desired experience and technical skills

Great relationship building skills and client experience focusProblem solving, critical thinking skill sets and the ability to tell a story through dataExperience with activity-based working programs preferredStrong verbal and written communication skills. Ability to communicate ideas in a clear and concise manner without personal bias.  Outstanding interpersonal and relationship building skills. Ability to deliver multiple projects simultaneouslyAbility to work independently, problem solve and navigate through ambiguityPossesses proactive mindset and contributes as a senior leader of the occupancy planning teamSpace planning experience preferred including stacking / blocking & adjacency planningFinancial/Analytical Skills Ability to self-govern, self-starter and make sound decisions. Ability to facilitate conflict resolution - internally and externally.Flexible, proactive and adaptable. Reliable, responsible, and disciplinedAbility to go above and beyond to help with any tasks that might come your way and solve problems effectively A team player who successfully collaborates with others and is productive working independentlyPrevious experience in space/occupancy planning is nice to have.

Key technology proficient requirements include:

Ability to utilize software to support planning solutions and communicate ideas clearly with the OP team.Perform dynamic data management within Artificial Intelligence (AI) technologies

You’ll need to be dynamic and technologically savvy.  You’ll be effective in your role by learning to ask the right questions to understand the underlying needs of our clients. You’ll discover how to be proactive and innovative with solutions for your stakeholders.

Excellent communication skills are important – both written, verbal, and virtual – and we’ll expect you to work independently, multi-task, and manage your time to meet deadlines. You keep on top of things as you’ll often need to reorganize your time day to day, to deal with your team’s changing necessities and requests. An individual with strong interpersonal skills with an ability to interact with external and internal clients will be successful in the role. Most importantly, you’ll want to work as part of a diverse, supportive and talented team.

Location:

On-site –Taipei, Taiwan, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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