Join the APAC Wholesales KYC Operations Middle Office (WKO MO) and play a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets!

As an Associate within the Wholesales KYC Operations Markets Middle Office team, you will play a crucial role in managing the Client/ Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals. You will have the opportunity to facilitate the end to end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. This role provides a unique opportunity to contribute to our team's success while developing your skills in KYC operations.

Job responsibilities

Manage KYC/ client onboarding requests in coordination with Front Office and facilitate the KYC process end to end Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements  Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required  Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes  Liaise regularly with the business to conduct workload planning, review status of key onboarding's and prioritize open requests  Interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups  Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required Manage personal workload and priority items and ensure timely escalation of key risks/issues to management  Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region  Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

Bachelor's Degree or equivalent Minimum 5 years of experience in KYC / Compliance / AML with solid knowledge of KYC/Compliance/AML procedures and standards within the banking industry Experience in client / front office stakeholder management experience Knowledge of multiple client types (i.e. Corporates, SPV, Trust, FI’s. etc.) Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)  Strong verbal and written communication skills  Strong time management, organizational, relationship building skills Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)  Prior experience of adhering to controls and compliance standards  Ability to grasp/learn concepts and procedures quickly