Job Title:

API Quality Engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

#LI- remote

API Quality Engineer:

The API Quality Engineer will play a critical role in driving innovation and growth for the Banking Solutions business.  In this role, the candidate will have the opportunity to make a lasting impact on the company's digital transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive digital banking landscape.

Responsibilities:

Drive a culture of continuous improvement in Quality and help teams increase productivity and foster innovation.Implement comprehensive automated testing of APIs, including contract testing, performance and security to produce production ready code each sprint.Demonstrated ability to innovate and leverage new technologies, tools, and techniques to solve complex technical challenges in testing, test environments and test data.Utilize testing frameworks, pipelines and tools that promote a shift-left testing approach.Enforce quality gates in CI/CD pipelines.Participate in code reviews to maintain the quality and stability of the test frameworks.Act as a subject matter expert on API testing topics, provide technical guidance to stakeholders on test automation strategies and best practices, and contribute to technical documentation and knowledge sharing efforts.Collaborate with development, QE, DevOps, product management, and other cross-functional teams to align quality goals, communicate testing progress and issues, and drive continuous improvement in quality.Champion a culture of innovation, creativity, and excellence in Quality within the Digital teams, fostering collaboration, continuous learning and a positive work environment.

Qualifications:

Advanced knowledge of full SDLC and test automation best practices for large scale API-based software products, with focus on CI/CD practices and automated testingExtensive hands-on experience with REST API testing frameworks.Proficient in JavaScript and/or TypeScriptAdvanced knowledge in Contract and integration testing.Hands on experience implementing consumer driven API contract tests using tools such as PactExperience with API testing frameworks like Playwright, Rest AssuredExperience with Postman, REST APIUnderstanding of API app development frameworks, architectures, and technologies to effectively design and execute testing strategies.Ability to analyze logs, debug issues, and troubleshoot API performance, compatibility, and functionality issues.Strong knowledge of QA methodologies, processes, and best practices, including agile testing methodologies (e.g., Scrum, Kanban).Experience in creating and maintaining test documentation, defect tracking, and reporting using tools like Jira, Bugzilla, TestRail, or similar.Experience with test data setup and API mocking.Experience with code coverage and quality gating tools such as SonarQube.Hands-on Experience with integrating automated tests into CI/CD pipelines using build tools like GitHub Actions, Jenkins, GitLab CI/CDDeep understanding of API and microservices testing best practices.Proficient in debugging and log analysis.Excellent communication and collaboration skills to work with multiple teams across the organization.Knowledge and experience with performance and security testing is a plus.Knowledge of modern software development practices such as Agile methodologies, continuous integration, and test-driven development (TDD).Deep understanding and commitment to software engineering principles and processes (e.g., Lean, Agile, DevOps) and continuous improvement through measurement.Preferred degree in Engineering, Computer Science, or equivalent relevant experience

Salary Range:

The base salary range for this position is $91,457 - 137,186 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is February 19th.

#LI-Remote 

#ConcentrixCatalyst

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

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