London, United Kingdom
2 days ago
API Support Specialist

About your team:

We seek a motivated individual to join our Institutional Services groups. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

The successful candidate will be motivated, have strong initiative, and be analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application.

What will be your responsibilities within IBKR: 

Assisting clients in developing and troubleshooting their applications, which connect through our various APIs, whether for algorithmic trading or other purposes. As a specialist, this will primarily be written support. Assisting clients in integrating API applications with third-party software (such as charting software). Assisting third-party institutions in integrating their applications to IBKR. Building and maintaining a client resource library, including program snippets, documentation, and consultancy resources. Creating various test and demonstration programs that utilize the IB API so clients can use them as samples for their development needs. In-house development assistance. Assisting in developing custom tools for internal users, including other teams in Client Service.

Which skills are required:

Bachelor or advanced degree in Computer Science or related field. 2+ years of coursework and/or work experience programming in Java and Python. Some knowledge in C# and C++ as well

To be successful in this position, you will have the following:

Understanding of Trading terminology and experience with algorithmic trading Understanding of Linux Terminal, Windows command line tools, and ability to work in various Operating Systems like Windows and Mac OS Working knowledge of Git workflow A deep understanding of REST API architecture Strong written communication skills to accommodate client inquiries directed via email or online chat Fast learner, proactive and helpful Strong verbal and written communication skills in English, any European language being an advantage

 

Location

20 Fenchurch Street, London, EC3M 8AF

  Working hours

8 am – 5 pm, Monday – Friday

  Benefits Career support and development Salary commensurate with experience Performance-based discretionary cash bonus scheme Discretionary stock grant Group Life Assurance cover Group Income Protection Occupation pension scheme based on Gross earnings Hybrid working model* Above statutory annual leave, increasing with service Daily company-paid lunch and healthy snack options throughout the day (when working from the office) Access to Private Medical Insurance, Dental Plan and/or Health Cash Plan (including dependants)* Corporate events Travel season ticket loans* Cycle to work scheme*

 

*on successful completion of the probation period.

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