The Systems Analyst II is a full-time position with Atlantic Health System (AHS) on the ISS HIM Support team. The position has responsibility for the implementation and support of the Epic EMR including Epic Cadence, Prelude, Referrals, Welcome, and RTE. The work is accomplished in a team environment and requires excellent problem solving and communication skills with a high level of professionalism.

Responsibilities:

An ISS Patient Access Analyst II responsibilities include:

In-depth analysis of workflows, system details and technical issues associated with the Epic application and associated revenue cycle applications Analyzing new functionality and recommend how it should be used to prioritize and implement requested changes to the system Creates and maintains clear, concise documentation Troubleshooting problems and questions from end users. Provides support of daily and ad-hoc requests. Interfacing with key IT, clinical, business and operations staff to assist in the development of efficient workflows. Participating in testing system enhancements and performs rigorous testing to deliver high-quality end-user solutions. Architecting and delivering solution innovation to improve services or to lower costs, operating under deadlines and challenging workloads. Solving highly complex problems and develops solutions to tasks or projects which may be unique, using judgment and initiative. Creates and encourages comradery with an open communication culture