At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Building this environment starts with you! A successful Senior Specialist represents Apple, embodies our core values and strives to provide solutions to assist our customers. They support the creation and delivery of content to the leadership and peers. They listen to our customers, while using their knowledge, creativity and passion to exceed expectations. They seek out opportunities to grow in their role, expand their skills and deepen their expertise.