Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you have an exceptional attention to detail?
Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports directly to the Service Manager.
Responsibilities Provide customers with courteous and professional in-home servicing of major appliancesConduct appliance assessments to determine the issueResolve installation issuesEstimate the costs of repairs/replacementsOrder parts and ensure inventory supply levels are sufficiently maintainedCommunicate with customers regarding details of the assessment and servicing requiredProvide information to assist customers in obtaining optimum performance of their productsComplete all service documentation, describing repairs in detail and reporting identification of repaired stockAdhere to all health and safety, security, building and departmental proceduresEnsure the proper maintenance of shop tools and vehiclesPrepare reports Qualifications High school diploma or equivalent2 or more years previous experience and/or education in major appliance serviceValid driver’s license (must be able to provide a clean driving abstract)Outstanding Customer Service skillsExcellent written and verbal communication skillsProfessional and courteous phone etiquetteHighly developed technical, investigative, and analytical skillsPunctuality and dependability a mustMust be organized and detail orientedAppliance Technician certification or willingness to obtain one Why Transglobal A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your familyCompetitive remuneration package that will commensurate with experienceCareer progression potential with plenty of access to ongoing personal and professional developmentEmployee discountsA dynamic environment to showcase your leadership talents.
Apply now
If you’d like to apply for this role, please contact our recruitment team at careers@thebrick.com
Attach your CV and tell us why you would be a great fit at Transglobal!
Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
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