Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Benefits Highlights
Medical: Multiple plan options.Dental: Delta Dental or reimbursement account for flexible coverage.Vision: Affordable plan with national network.Pre-Tax Savings: HSA and FSAs for eligible expenses.Retirement: Competitive retirement package to secure your future.
Responsibilities
Application Analysts support the long-term goals of the Office of Administrative System Transformation (OAST) through consultation, process improvement and digital transformation. Responsible for providing the functional expertise on OAST software applications, evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Supports software programs or modules across multiple business and/or other functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. Optimizes the application and end to end processes to achieve efficiency and enhanced end user experience. Maintains knowledge of existing systems and core domain operations (e.g., Finance, Human Resources, Supply Chain Management, Scheduling) and is certified in the vended application, as required. Understands strategic product direction to inform Mayo product roadmaps. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced. Validates system changes align with stakeholders’ needs / requirements to ensure completeness, correctness, and clarity. Validates solution to ensure it satisfies the stated requirements. Provides software quality assurance services for projects and systems and ensures regulatory compliance as it applies to software support for the business areas served. Resolves customer problems with software and responds to requested improvements and enhancements. Provides or reviews content for updating FAQs, job aids, and training materials. Research requests to determine scope, size, and impact. Works with customers to elicit requirements through a variety of techniques. Functions as a liaison between clinical, business, and technical areas throughout the lifecycle of the system, including transformation efforts. Supports and participates in data governance, reference data management, and/or data standards. Participates actively in business meetings, which may include participants of various levels and roles throughout Mayo Clinic. Possesses ability to logically translate and disseminate technology insights to non-technical stakeholders. Builds credibility and rapport with customers to understand their needs. Manages small- to mid-sized projects. Contributes to software and end-to-end process testing activities. May be required to provide 24/7 on-call support.
Qualifications
Bachelor’s degree with minimum of 4 years of relevant experience. Relevant experience is considered in administrative areas such as HR, Finance, Supply Chain, Healthcare, or Information Technology. In lieu of degree, H.S. Diploma and 8 years of relevant experience may be considered.
Vendor application certification may be required. Previous healthcare experience and knowledge of administrative systems preferred. Knowledge and experience with project management, systems analysis and design, software testing, process management or engineering, systems documentation preparation, and data management and analysis preferred. Must be customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks, teams and/or priorities, and able to work independently.
Exemption Status
Exempt
Compensation Detail
$97,884 - $137,030 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
M-F, business hours. This position may work remotely from any location within the U.S.
Weekend Schedule
As needed
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Jessica Gartner