What success looks like in this role:

First line support for production issues of a mission critical application.

Maintain a thorough knowledge of the application, including business rules.

Ability to liaise with the Client on issues, changes, development cycles and planning the release content.

Take a proactive role in defining and implementing change requests for application and associated environment.

Application of ITIL processes and procedures through planning and fulfilling appropriate control requirements.

A “can do” attitude in developing simple scripts and workarounds to problems.

Proactively introduce solutions and processes to support and monitor the solution.

Troubleshoot support of systems.

Contribute to process improvement and innovation.

Develop and maintain SOPs.

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You will be successful in this role if you have:

This permanent full-time role is primarily based in Brisbane QLD, but is also open to applicants based in QLD for the right candidate with the must have skills needed.

Must Haves:

Proven experience supporting SQL Server solutions.

Proven experience to be able to support/develop SQL components of the application (Stored Procedures/ SSIS packages/ SSRS reports/ SSAS Cubes/ Data Integrity/SQL Agent Jobs/ Data Cleansing jobs)

Knowledge of industry standard data structure languages and manipulation tools.

Hands-on Windows application support, scripting (VBS & PowerShell), advanced SQL query skills.

Preferred:

Experience in the SDLC, configuration management work practices including major releases and production patches.

C# .NET experience preferred but not critical.

Working knowledge of AGILE and ITIL processes.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.