Chennai, IND
73 days ago
Application Engineer
**What you’ll do:** It is primarily intended to bring a high degree of engineering and application knowledge to the Sales & Application team by handling all inside Sales activities relating to Eaton Crouse-Hinds products and to manage the engineering jobs to the highest level of Customer satisfaction by meeting / exceeding the company’s objectives along with the focus on Local Assembly. • Provide guidance and direction to direct reports, including setting performance goals and monitoring performance. • Ownership of activities to support the goals and objectives of the organization. • Selects, develops, trains and supervises team members. • Working with Manufacturing, Operations and Quality departments, reviews and monitors quality and process improvement. • Prioritize the activities of a multi-functional team in the areas of specification review, product selection, commercial strategy, cost/price development and proposal generation. • Deliver with accuracy of the proposed techno-commercial solutions and engineering drawings. • Manage incoming inquiries by self, maintaining close communication with our Sales / Customer to ensure the best offer to meet the customer requirement and order win ratio. • Evaluate customer drawings and specifications to determine our scope of supply, detailing cost impacts of complying with the Sales team wherever necessary. • Liaison with factories for inquiries that cannot be satisfied with standard catalogue / local assembly items and select special adaptations of products to meet customer requirements. • Liaison with the our Sales / Customer to resolve any discrepancies with regard to technical or contractual requirements. • Continuously engage to develop standardized solutions to avoid repeat jobs. • Develop the talent & skill set of the team both technically & commercially. • Technical / Commercial Contract Review of Purchase Orders with necessary instruction leaflet for customer service team for order processing. • To achieve on time order entry & order processing. • Liaising with other Cooper Crouse-Hinds Sales Offices and manufacturing facilities as required. • Coordinate with various factories for the quote, and engineering drawings. • Ensure proper communication to achieve maximum customer satisfaction and to improve the margin. • Coordinate with local assembly team to iron out all technical clarification and ensure a smooth execution of the orders. **Qualifications:** • Bachelor degree in Electrical engineering with 7 and more years’ experience in similar role offering solutions in to Oil & Gas customers **Skills:** • Ex Lighting and Ex panel boards in NEC & IEC • SAP, CAD, Dialux, MS Office and Windows • Results driven with absolute determination and motivation. • Highly organized, with attention to detail • A network of contacts and relationships in the Oil & Gas Industry • The academic ability to successfully carry out the role with a broad understanding of sales processes and strategies • Approachable and able to communicate at all levels in an effective and clear manner • Commitment to excellence in customer service and satisfaction • Willing to travel extensively to cover Vast Region.
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