Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Job Summary:
Application Engineer to support Wireless products.
Detailed Description:
Provide support to customers using Teledyne LeCroy test and measurement equipment.Assist customers with pre- and post-sales technical support queries via email, phone, and on-site troubleshooting.Utilize understanding of protocols and Teledyne LeCroy products to help debug real-world problems.Engage in Bluetooth Special Interest Group (SIG), Wi-Fi Alliance and Connectivity Standards Alliance (CSA) compliance working group calls and test events.Provide product demonstrations and protocol training webinars.Generate and review product documentation for customer use-cases.Contribute to sales presentations, showcasing product technical features and processes.Build lasting customer relationships to gain constructive product feedback for improving user experiences.Collaborate with Engineering and Validation teams to recreate customer test environments for reproducing and troubleshooting issues found in the field.Document and communicate customer requirements with Engineering to develop customized solutions.Gather field data, document findings, and prepare detailed reports on project status, technical issues, and corrective actions.Work within and adhere to organizational and government trade compliance policies and practices.Provide secondary support for additional protocols such as USB as needed.Required Education, Skills and Experience:Excellent communication skills (written, verbal, and presentation) in English.Strong analytical and proactive problem-solving skills.High attention to detail while performing daily tasks such as documenting, troubleshooting and communicating.Ability to obtain necessary documentation to travel domestically and internationally for customer visits and industry events.Education level: Degree or higher: BSEE/BSCS, bachelor’s degree (B.S.) in Electronics / electrical engineering / relevant discipline, or equivalent combination of education and job experience.Valid driver’s license and willingness to travel to different job sites.Ability to work independently or as part of a team.Technical customer support and/or B2B sales experience.
Preferred skills/background:Knowledge and experience in RF/Wireless over-the-air technologies and associated standards.Including Bluetooth, Wi-Fi or 802.15.4Comfortable interfacing with customers and being part of the Sales process face-to-face or remotely.Basic understanding of computer networking configurations and protocols.Experience using test instruments (e.g. compliance testers, packet sniffers, signal generators/analyzers).Bluetooth Standards Compliance or Validation Testing experience.Debug experience in:Bluetooth over-the-air (BR/EDR and LE) and embedded (HCI) protocols.Wi-Fi (5, 6/6e and 7) protocols.802.15.4 (ZigBee, Matter and Thread) protocols.Industrial Network Protocols (over RS-232, RS-422/485, Ethernet 10/100).Strong familiarity with Windows and Mac operating environment.Foreign language skills ideal but not required.Good understanding of Sales and product development cycles, as part of the customer decision-making process.
Salary Range:
$113,600.00-$151,400.000
Pay Transparency
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.