If you are a professional Application Engineer looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in our Ontario, Ohio location, you will prepare quotations, enter orders, provide outstanding customer service, and coordinate critical information between our company and our clients. You will infuse this position with your expertise, working to optimize inventory practices and increase efficiencies.  Our team is committed to building a global community of passionate, dedicated people who are trusted, celebrated, rewarded and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. 

In this Role, Your Responsibilities Will Be:

Review customer’s inquiry for application requirements and commercial terms and conditions.  Prepare quotations in response to customer inquiries, in accordance with controlled prices, discounts, terms and conditions and sales policies and procedures.  Review customer purchase orders for correct pricing, discounts, terms and conditions, part numbers and prepare for order entry. Respond to all customer requests for sales order status, expedited emergency shipment of parts and service kits, Documentation, operating and maintenance instructions, drawings, and bills of materials. Document customer complaints Document returned materials. Assist other departments in resolving problems related to customer sales and service. Provide customer assistance via phone or e-mail. Who You Are: Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Consistently achieve results, even under tough circumstances. Create new and better ways for the organization to be successful. Build strong customer relationships and deliver customer-centric solutions. Build partnerships and work collaboratively with others to meet shared objectives.    For This Role, You Will Need: Bachelor of Science in Engineering or 5 years of previous relevant work experience  Work experience in a technical manufacturing environment Demonstrated ability to plan, organize and multi-task to meet deadlines. Preferred Qualifications that Set You Apart: Bachelor's Degree in Mechanical Engineering  Proficient in the use of Microsoft Applications  Experience with Oracle or other MRP systems Our Offer To You: We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training!
 

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