**Job Family:** Sales **Req ID:** 453287 At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design. Job Responsibilities Provide technical support to customers via telephone, other electronic means, and at customer locations Assist customers in deploying Siemens EDA’s EBS software to solve design challenges Track and update customer issues using defined Siemens EDA’s processes and tracking tools Develop and deliver technical training on new features and product updates Develop technical content for Siemens EDA’s knowledgebase Communicate customers' technical requirements as well as customer issues to the product and sales Job Qualifications Knowledge of the programming language like Visual Basic, VBScript or Python is also highly desirable Programming Skill like C language and Database operating like Oracle would be an added advantage Experiences with PCB and digital design, layout, simulation and analysis tools and methodologies would be an added advantage Knowledge of the PCB or Semiconductor Package design process from Schematic capture to Layout would be an added advantage. Knowledge and experience with SPICE, signal Integrity or Power integrity analysis tools would be an added advantage. Able to work in a team environment Technical written and oral communications in the English language, and interpersonal skills Bachelor’s or Master’s Degree in Electrical/Electronics/Computer/Software Architect Engineering \#LI-EDA \#LI-Hybrid