Your responsibilites

·         Provide product and application based technical customer service to Sensor Product customers via phone calls, emails, chat, and video conferencing. 

·         Provide product selection and installation support and find creative solutions to customer issues.

·         Provide training to Internal and external customers on how to use platform that hosts the sensors products data.

·         Collaborate with application engineers on relevant and skill level appropriate projects.

·         Engage in Lean continuous improvement projects focused on engineering processes and product design.

·         Conduct platform and products testing.

·         Support product management on generating new platform business requirements.

·         Collaborate with application engineers focusing on product performance.

·         Create python scripts as needed to facilitate customers’ requests and make daily tasks more efficient. 

Your background

·         Currently enrolled in a Computer Information Systems or Electrical Engineering bachelor's degree program from an accredited university in the United States

·         Must be currently authorized to work for Dodge Industrial in the US

·         Strong analytical skills with an emphasis on critical thinking, root cause analysis, and problem solving

·         Collaborates well with others and is a good team player

·         Entrepreneurial spirit with passion for new and changing ideas

·         Familiar with MS Office and python.

·         Ability to adapt and multi-task based on departmental needs

·         Enjoys working with data.

·         Fluent in Spanish (preferred).