Job Description: Application(s) Project Manager Department: EPIC Summary The Application(s) Project Manager provides additional coordination and communication, overseeing implementation and maintenance for assigned applications, application areas, or specialized teams. Professional Responsibilities: + Maintaining scope, schedule, and quality in their specific application area or team. + Setting clear expectations for team members, including defining what they should do at each phase of a given project. + Working closely with the project director and other project managers to coordinate activities. + Ensuring that non-Epic stakeholders are engaged in the project. + Advising and coaching team members by providing guidance on issues, key success factors, and lessons learned. + Sharing with team members the positive effects of innovation and system capabilities. + Reinforcing the importance of department initiatives and together with executives and the project director, provide consistent communication to the team. + Organizing resources within the organization. + Motivating and showing appreciation for the team. + Appropriately matching team member skills to team responsibilities. + Managing from an organizational perspective while attending to detailed tasks. + Assisting as a support contact for their area Identifying and troubleshooting issues. + Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic (Wisconsin) software. + Serving as a liaison between organizational needs and Epic (Wisconsin) staff. + Maintaining regular communication with Epic (Wisconsin) representatives. + Working with Epic (Wisconsin) representatives and organization stakeholders to ensure the system meets the organization's business needs including deliverables and timelines. + Developing an understanding of operational needs to set the direction for the organization's workflows. + Participating in training and working with end users. + Reviewing the status of projects and issues on an ongoing basis with leadership. + Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones. + Owning integrated efforts that span multiple applications such as BCA, Cutover, HODs, etc. Required Skills/Abilities: + Demonstrating flexibility with respect to changing end-user business needs. + The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible. + The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner. + The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others. + The ability to communicate information clearly and concisely with project leadership and subject matter experts. + The ability and willingness to learn new software and systems. + Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy. + Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence. + The ability to gain trust and establish effective relationships with counterparts. + The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures. Education and Experience: + Degree/certification in operational or clinical area of origin. + Prior project management experience, preferred. + Attain assigned EPIC (WISCONSIN) Certification(s) within 90 days of employment.