Shanghai, China
46 days ago
Application Specialist

Serve as technical expert to provide day-to-day application support to customer in assigned regions. Maintain tech-nical expertise to provide consultancy and support on marketing strategy and activity.

Education / 教育背景

Bachelor degree in related disciplines and 2 years clinical working experience, major in ophthalmology is preferred

Or Master degree or above in related disciplines

Experience /经验

2+ years clinical experience

Other skills /其他技能

English language skills: Proficient in writing, reading, listening and speaking

Quick learning

Willing to business trip frequently

Endure pressure

Requires strong interpersonal skills, good written and verbal communication necessary to effectively interact with all levels of internal and external customers.

Quickly and efficiently respond to inquiries and complaints

Communicate technically advanced subjects with customers on all levels

Incorporating new technologies and quickly transfer expertise

Assess situations / problems and logically and creatively finding solutions

Job Description


Main Tasks / 主要任务

Duties and responsibilities include but are not limited to:

­Provide external after-sales application training to customer in assigned regions to ensure value perception and customer satisfaction of CZ product.  It will include post-install training on machine operation and follow-up in-depth training on clinical application for defined product.     50%

­Support  pre-sale by advance demo   20%

­Work closely with KOL , reference site and VIP customers in assigned regions to support on clinical study, product trial, training seminar, guru visit, and publication & presentation, etc.    15%

­Support on market information, sales training, marketing activities and sales aids    15%

­Perform other related duties and responsibilities as assigned

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