Location: Farmingdale, NY Category: Professional Posted On: Fri Feb 14 2025 Job Description: The Application Specialist will play a key role in managing and supporting a variety of technology systems critical to Farmingdale State College's (FSC) operations. This position involves working collaboratively with departments to manage implementing electronic forms, Campus Visual Bulletin Board (VBB) system, and employee training. The Application Specialist will also provide technical support for these platforms, utilize Business Intelligence (BI) systems for data extraction and reporting, and offer basic virtual meeting support. The Specialist should have the ability to work both independently and as part of a team, fulfilling the following core responsibilities: + Oversee the design and implementation of electronic forms and workflows by collaborating with campus departments to meet specific requirements, optimizing workflow efficiency, and providing technical support to resolve issues. + Oversee the Campus Visual Bulletin Board (VBB) system by managing content submissions and updates, collaborating with departments for clear and accessible content, and maintaining hardware functionality through regular system audits. + Oversee and deploy training campaigns, collaborating with departments to tailor materials and timelines to their needs, ensuring proper rollout and alignment with organizational objectives. + Extract and transform data from the workflow system, collaborating with campus departments to identify key metrics and create customized dashboards and reports for their analysis and reporting needs. + Train and support faculty and staff in appointments/scheduling system(s), ensuring user proficiency and resolving scheduling conflicts, technical glitches, and system errors through Helpdesk assistance. + Offer basic support with virtual meeting setup for campus conferences, collaborating with departments and networking teams as needed. + Manage initiatives with limited supervision. The college particularly welcomes candidates with knowledge, skills and abilities that include: + Commitment to diversity and university initiatives supportive of diversity and inclusion. + Interest in participating in student-centered service activities. + Desire to apply expertise in promoting civic engagement with the College's many community partners. Job Requirements: MINIMUM QUALIFICATIONS: + Bachelor's degree in Information Technology, Computer Science, or a related field. + Two or more years of experience in managing technology systems, including content management platforms, form design, or data analysis tools. + Experience collaborating with cross-functional teams to design and implement workflows or manage training programs. + Excellent troubleshooting skills with the ability to resolve technical issues efficiently. + Proficiency in data extraction, management, and reporting tools. + Self-motivated with the ability to manage multiple initiatives independently and with limited supervision. + Outstanding Organizational Skills to lead day to day operational activities. + Uncompromising Ethics and Confidentiality. PREFERRED QUALIFICATIONS: + Experience with SoftDocs, Etrieve and Microsoft Forms. + Experience with KnowBe4. + Experience with Carousel Tightrope. + Experience with Microsoft PowerBI. + Graduate of Farmingdale State College. Additional Information: This is a full-time UUP position. + For the first 10 working days, beginning Friday, February 14, 2025, and ending Friday, February 28, 2025, applications will be limited to UUP Farmingdale. + CLOSING DATE FOR RECEIPT OF APPLICATIONS: Saturday, March 15, 2025. + SALARY: $55,151 + $3,400 in downstate location pay = $58,551 Total Compensation. The State University of New York offers excellent fringe benefits including health insurance options and retirement plans. Click here for New York State Benefits Summary (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance.pdf) Visit our Why Work at FSC (https://www.farmingdale.edu/human-resources/why-work-at-farmingdale.shtml) page to learn more about FSC and the total rewards we offer. VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION The Consumer Information web page can be viewed at the following link http://www.farmingdale.edu/consumer-information/index.shtml This page describes various services, information and statistics on many different aspects of the College's operations. Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.