Our DMS solutions cover all areas of on-board operations in various departments including seating, specialty dining and Events. In the role of an DMS Application Specialist, you are implementing and supporting our DMS products locally and on-board cruise vessels operating worldwide. 

Bachelor's degree in Information Technology, Computer Science or a related field (or equivalent experience)

Experience within Dining Management systems (as end-user or administrator) is an advantage, experience with Simphony POS is a plus

2+ years Hospitality Management experience (preferably Cruise Ship Operations) and a good understanding of on-board cruise operations especially in the area of accounting, first purser, chief purser or IT officer

Otherwise, several years of consulting and/or customer support experience for software applications and a good IT Background with the ability to understand complex IT systems and networking

Database analysis, administration and troubleshooting as well as experience with creating SQL scripts and queries is an advantage

Fluent English, spoken and written, is a must

Strong written and verbal communication skills with experience communicating at all levels of client organizations

Candidate should be a self-driven, positive, energetic, and results-oriented individual who enjoys working in a multi-national and global team

Remote position with access to Fort Lauderdale office to hardware integration efforts and testing.

On-call support rotated among the team

Career Level - IC2