Oklahoma City, OK, 73163, USA
4 days ago
Application Support Analyst
Job Description Insight Global is searching for an Application Support Engineer to join a large oil and gas company in OKC. You will be responsible for the administration, support, and optimization of various geoscience and drilling applications, including Geographix, Kingdom, Interactive Petrophysics (IP), and Drilling Schedule Optimizer (DSO). This role involves system analysis, troubleshooting, application maintenance, and user support to ensure seamless business operations. The candidate will also manage support requests using Remedyforce and follow established IT change management processes. You will be responsible for partnering and communicating effectively with the business. This role is critical in ensuring the effective operation and continuous improvement of the exploration and DSO applications. You will be required to support IT change management processes by assessing and implementing application updates, patches, and system modifications. You will act as the point of contact for these applications as it relates to troubleshooting application issues, application performance, process improvements, ensuring compliance, provide user trainings and implement best practices. Compensation: $72-75/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 5+ years of experience in systems analysis, application administration, or IT support roles. - Hands-on experience supporting geoscience or drilling applications - Geographix, Kingdom, Interactive Petrophysics (IP), and Drilling Schedule Optimizer (DSO) preferred - Proficiency in using BMC Remedyforce or other IT ticketing systems. - Strong understanding of IT change management processes. - Experience with SQL for data querying and analysis - Excellent troubleshooting and problem-solving skills - Strong communication skills with the ability to collaborate across technical and business teams - Experience supporting Geographix, Kingdom, Interactive Petrophysics (IP), and Drilling Schedule Optimizer (DSO), Petrel and StarSteer null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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