Description We are searching for an Application Support Engineer, providing top-notch support for our proprietary software and hardware solutions. Responsibilities: + Work directly with external technical customers + Troubleshoot and resolve technical issues. + Use the latest tools to diagnose and fix problems. + Log and track tickets, documenting key details. + Collaborate with developers and other teams. + Follow up to ensure customer satisfaction. + Prioritize and manage incoming support requests. + Provide clear, concise updates on resolved issues. Ready to help customers and solve technical challenges? Apply now! Requirements • Proficiency in Computer Hardware is a must for understanding and troubleshooting system configurations. • Familiarity with Configuration Management to efficiently manage system settings and reduce downtime. • Excellent Customer Service skills are required to efficiently interact with clients and resolve their issues. • Knowledge of Linux operating system is necessary for administering servers and applications. • Proficiency in MySQL for managing databases and ensuring smooth application operations. • Understanding of network configurations and troubleshooting a plus Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .