At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.
Position Overview:
Are you looking for an opportunity to join our fast paced and hardworking team that supports multiple IT applications built on various technologies with continuous modernization in progress? Within Corporate Technologies – Information Technology organization, we are a multi-skilled agile team that continuously strives to collectively discover new opportunities to implement innovative, automated and cost-efficient solutions. Apply now and learn why there’s #MoreAtFreddieMac!
Our Impact:
We support, monitor, and improve data intense software applications required for supporting Enterprise Third Party Risk Management and Finance domains.
Your Impact:
You will have significant impact on conceptual development, implementation, and continuous improvement of next gen application support processes within the Single-Family Underwriting Application Support Team. You will guide and be responsible for the team through incident detection and resolution, defect recognition and management, support of partner team distribution of software, and world-class user experience troubleshooting. You will provide leadership through team skills evaluation and coaching, assessment of new technologies with quick proof of concepts, and strong communication and teamwork across multiple partner teams all with a “One Team” attitude.
Additional Responsibilities include the following.
Apply broad technical knowledge, judgment and analytical skills to analyze, develop and implement solutions for application support process improvements, troubleshooting, production operations and configuration management.
Build practices, automated capabilities and communication across department for enhanced application and operational controls compliance including awareness, daily practice integration, evidence collection, successful completion, complexity reduction and resource utilization.
Provide guidance during production incidents articulating clear steps towards resolution
Quickly evaluate defects, investigate causes, and push towards solutioning
Capture, update and simplify production support resolution activities, production operations tools & capabilities, and configuration management sustainability & applicability.
Understand business and establish strong partnership with team members including Product Owners
Apply expertise in models that demonstrate the newest data sources, technologies, and tools
Quickly learn new and legacy technologies and paradigms to deploy innovative and automated solutions
Qualifications:
Bachelor’s degree in Computer Science or Engineering or equivalent working experience
5+ Years of experience in IT industry
Experience or knowledge of Java/J2EE, Appian, ETL tools, relational databases, UNIX, Data Engineering solutions using AWS, Python, Dev Ops and CI/CD tools
Experience with application support tools including Splunk, Dynatrace, and Kibana.
Ability to lead and provide technical direction to a team
Keys to Success in this Role:
Takes accountability, sets expectations, and delivers high quality technical solutions within agreed upon level of effort
A spirit for innovation and ability to work in the space of “no longer” and “not yet”
Ability to quickly comprehend the functions and capabilities of new technologies
A sense of humor
Derive excitement and thrive in a fast-paced and constantly evolving culture
Outstanding interpersonal, technical, multi-tasking and organizational skills
Passion for driving value to customers and excitement for modern digital processes (Agile) and delivery (CI/CD)
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.
We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law.
Freddie Mac provides anticipated base salary ranges where required by law.
Current Freddie Mac employees please apply through the internal career site.
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.
We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full timeFLSA Status:ExemptFreddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $107,000 - $161,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.