Job Summary

Essential Job Duties and Responsibilities

% of Time for each must total 100%

To provide target customers with high quality of technical services from application and filed service engineering perspective to contribute to leadership level performance.  

Provide customers with application and process development support to meet  their needsBuild customer relationships at all levels and establish rapport with existing and potential customers through regular calls or visits.Provide onsite service or trouble shooting for EPS products.Install the machine and support buy-off in JapanConduct the demo for customers and prepare the application reportProvide feedback from customers regarding their requests and technical issues to EPS factories( US & S’Pore) concerned. .Provide effective support to sales team in Japan from engineering perspectivesProvide customers with training for EPS products to upgrade service capabilities by conducting application/technical presentations and demonstrations.Provide pre/post sales technical advice and assistance to customersParticipate in regular meeting with other EPS team members and share the

information to create a synergy as a winning team.

Attend overseas training for development of technical skills and know-how

as well as for developing close net-work with other EPS members within the region

The position will report to the Senior Technical Customer EngineerStrong interpersonal skills and able to enjoy working as a teamGood command of English and strong communication, presentation skillsGood at managing relationship with customer through excellent technical skills in engineeringStrong leadership and independent initiativeAble to acquire the required qualifications necessary for engineering job

Education and Experience Requirements

MINIMUM QUALIFICATIONS:

Required Education:

Bachelor’s Degree in Engineering

Required Length & Type of Experience:

     New college graduate with a strong commitment to challenge to become a professional engineer as his/her future career goal in the global business environment.

Preferred Skills and Abilities

Preferably 3 years experience in field service engineering related job at a manufacturing company

Working Conditions and Physical Demands

PHYSICAL DEMANDS:

WORK ENVIRONMENT:

N.A