Description We are seeking a proficient Applications Analyst to become a part of our team. Based in Baltimore, Maryland, this role encompasses the management and maintenance of application systems, coordinating modifications, and offering support to both internal and external users. This role presents a contract to permanent employment opportunity. Responsibilities include: • Overseeing and maintaining application databases to ensure efficient operation and accurate data. • Supervising the process of bug-fixing, enhancing or adding new modules to our applications. • Coordinating and executing application modifications, including testing and communication. • Offering support for IRIS (Immigration and Refugee Information System) and other systems, ensuring prompt and accurate response to inquiries. • Generating reports and creating database queries using SQL. • Collaborating closely with users to comprehend and implement feature requests, upgrades, migrations, and integrations. • Keeping system and user documentation up-to-date and accurate. • Deploying application releases to production, ensuring smooth and efficient operations. • Leading reviews of business processes and developing optimization strategies. • Coordinating the development and delivery of training on process changes and software usage to promote adoption of system capabilities and features. Requirements • Proficient in using Atlassian Jira for project management and issue tracking • Solid understanding and experience with Cloud Technologies • Ability to handle CRM (Customer Relationship Management) tools effectively • Familiarity with ERP - Enterprise Resource Planning systems • Experience in designing and implementing ERP Solutions • Knowledge of AB Testing methods and their practical application • Proven experience in Agile Scrum methodologies • Skillful in API Development to integrate different software systems • Demonstrated ability in Application Development, from design to deployment • Proficiency in ASP.NET for web application development Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .