Amersham, Bucks., United Kingdom
8 hours ago
Applications Development Manager - Service UK & Ireland

Are you…

Interested in working for an international and diverse company?

Looking to use your troubleshooting skill?

Looking for a friendly and supporting team?

If so, read on!

At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organisation that cares about its people just as it cares about the environment.

We recognise that people come with a wealth of experience and talent.  Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

We offer:

24 days holiday (in addition to bank holidays)Flexible working hours Professional onboarding and training optionsPowerful team looking forward to working with you.Career coaching and development opportunitiesCompany Car.Benefits include pension schemes and, by selection on an annual basis, options for private health care, dental plans, discounted gym memberships, store discount cards as examples.

The Applications Development Manager (Service) is responsible for delivering the service contract revenue targets with challenging but achievable growth, acting as a subject matter expert. They will work with the Field Sales/Service teams to improve service attachment at the point of sale and deliver larger, long-term projects. Working with the Commercial Service team they will support contract renewal expansion and existing install base growth. This role is customer facing and will require a mix of field and office-based activities.

In this role, a typical day will look like:

Travelling to customer sites to secure additional service revenue, matching the service portfolio to the customer needs and working cross functionally to understand and resolve Customer issues.Providing service portfolio training, for Field sales & others including support for internal & external seminars, lunch & learn sessions, and exhibitions.Supporting tenders/bids as a solutions specialist for complex contract offers/ renewals and acting as the point of contact for legal service contract reviews.Technical excellence champion for both customers and within HachUnderstand, monitor and communicate market, regulatory and competitor positioning and changes with the UK & Ireland Municipal and Industrial markets for service provisionBuilding and working with the service contract forecast, monitoring performance to target and taking action to close any gaps.Working cross functionally with EU/NA and local teams implementing new systems and actively problem solving for process improvements.Supporting, by phone/ e mail, the current install base /contract renewals requirements to deliver the overall service revenue targets, which includes but is not limited to, providing quotations, cross selling and up selling.

The essential requirements of the job include:

Bachelor Degree preferred or the equivalent in experience.Sales experience selling service products and/or bespoke service solutions in a technical business to business environment. Able to handle technical questions relating to the service portfolio.Evidence of building strong customer relationships, establishing trust and credibility through a consultative selling style.Knowledge and experience working with Salesforce, Service Max or an equivalent CRM is a plus.Willing to travel within UK & Ireland with some EU travel for training and business needs.Strong communication, organisation and time management skills.

Our work at Hach (Hach Careers) ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You’ll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you’ll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.

Hach is motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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