Application Engineers are the primary technical resource for our Emerson Impact Partners and Customers and are responsible for actively driving and leading the technology evaluation stage of the quote process and ensuring the order reflects the quote. Working in conjunction with our Impact Partners as the key technical advisor and product advocate, the Application Engineer must be able to identify and provide reliable solutions for all technical issues to ensure complete customer happiness through all stages of the quote process. The Application Engineer must be able to establish and maintain positive relationships with our Impact Partners and Customers
AS AN APPLICATIONS ENGINEER, YOU WILL:
Assist in the engineering and selling of products and serve as a liaison between the Impact Partner and all factory departments. Maintain a proficient level of product knowledge and application. Articulate technology and product positioning to both business and technical users. Provide design and specification development support to Impact Partners and Customers Listen, understand, and convey customer requirements. Perform technical/ product training for Impact Partner and Customer. Assist in the design and development of new products and tools as necessary. Maintain accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence. Help to resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives. Provide the status of ongoing projects and future projects. Identify customer's needs and sales opportunities to help future growth. Provide training of new Sales Engineers and Sales Associates, and provide business inputs to sales management. Provide technical support for internal engineering inquiries and collaborate with Engineering personnel in other sites. WHO YOU ARE: You persist in the face of challenges and setbacks. You quickly and decisively take actions in fact-changing, unpredictable situations. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You model and encourage the expression of diverse ideas and opinions.REQUIRED EDUCATION, EXPERIENCE & SKILLS:
Bachelor's degree in Engineering Experience in order entry, manufacturing, or engineering processes. Ability to travel up to 15% across the United States and Canada.PREFERRED EDUCATION, EXPERIENCE & SKILLS:
Must have good people, communication, and business skills. Strong organizational skills and detail orientation a must. Ability to manage multiple priorities and manage a schedule work required.OUR OFFER TO YOU:
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, Defined Contribution Pension Plan (DCPP), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.
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