Job description

Applications Manager - D365 BC - $110k - Towson, MD/Hybrid

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Applications Manager - D365 BC - $100k - Towson, MD - Hybrid Schedule

Our client is a professional services firm who recently implemented Dynamics 365 Business Central and is looking for a business process oriented Applications Manager who can focus on improving current workflows, support users, and lead integration projects with other D365 software, including Power BI.



For now, we need someone with a customer-centric mindset capable of optimizing user self-sufficiency and who is capable of problem solving support tickets and identifying paths for improvement strategically.

Your New Role:

* Lead support efforts on the organization's Microsoft Business Central ERP
* Act as the liaison between company stakeholders and the Microsoft VAR
* Design and build reports using analytics tools like Power BI
* Troubleshoot system errors
* Provide training to users on ERP processes and provide support to internal users, especially on the production floor, back office, and warehouse
* Document workflows and identify paths for improvement
* Manage and improve integrated technologies, specifically with WMS systems and E-Ship products
* Make recommendations and modifications to business applications required for the continual growth of the business
* Support and enhance internal line of business applications in conjunction with ERP system.
* Coordinate Application and Process Change management relating to business applications.



What You'll Need:

* 3+ years of experience with Microsoft Dynamics Business Central
* Experience in a Business Systems Analyst, Helpdesk Lead, or ERP Admin type position with a large, growing organization
* Experience participating in a Business Central implementation is preferred
* Knowledge of Power BI or SQL reporting is a plus
* Ability to interface well with users to solve their short and long-term problems
* Experience documenting current business processes and identify areas of improvement

What You'll Receive:

* Competitive base salary ($90-110k approx.)
* Excellent benefits package
* Extensive PTO plan
* Awesome company culture that puts an emphasis on a work-hard, play-hard environment
* Ability to grow your career by working on a robust project pipeline
* Remote flexibility with low travel

Apply now by sending your resume to m.potenza@nigelfrank.com or call 646-540-7521 to learn more.

Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By specializing solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Dynamics NAV jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any Microsoft Dynamics NAV candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Microsoft Dynamics market and some of the opportunities and Dynamics NAV jobs that are available I can be contacted on 646-540-7521. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities!

Nigel Frank International Inc. is acting as an Employment Agency in relation to this vacancy.Apply