ABOUT YOU Are you an analytical thinker that loves a new challenge? Do you thrive in a fast paced environment where you can investigate process improvements? Do you enjoy finding new solutions and executing them? If the answer is, “Yes!” then we have an exciting, long-term opportunity for you. Who are we? We are ARCO, a Family of Construction Companies. The Legal Applications Product Specialist will ensure the proper functioning of legal applications to enable associates to perform legal tasks efficiently and effectively. This individual will work with key individuals within the legal department to help identify, document, and build requirements for legal initiatives. This role requires strong technical and communication experience with receiving, prioritizing, documenting, and actively resolving legal requests. Additionally, the position will provide technical support to maintain operational performance and support, as well as new technology deployments and systems integrations. WHAT WE CAN OFFER YOU We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world. Industry-leading performance-based bonus program Employee Stock Ownership Plan (ESOP) Traditional and Roth 401k Tuition reimbursement for associates Scholarship for associates’ children up to $28,000 per child 1-month paid sabbatical after every five years of employment, plus $5,000 for travel 1-week paid volunteer leave each year 100% charitable match Medical, dental, and vision insurance coverage 100% paid 12-week maternity leave At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment. From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services. A DAY IN THE LIFE Communicate technical information effectively with diverse end users/business users. Troubleshoot user issues for Legal applications Develop\Deploy enhancements on Legal applications, from out-of-the-box to custom developed, in a growing environment. Maintaining imports and integrations between products. Test changes and enhancements to deliver optimal solutions. Identify root causes of recurring issues and recommend permanent fixes. Distinguish between break/fix incidents and enhancement requests; collaborate with cross-functional teams to resolve issues. Support AdHoc data requests and BI reporting with knowledge of legal systems data. NECESSARY QUALIFICATIONS Some experience working with legal departments is a bonus Bachelor’s Degree in a technology related field. 5-7 years of experience in an application support role. Ability to quickly grasp applications purpose and understanding of it’s process. Experience in these applications a plus: CounselLink Docusign Hotdocs Litera myCOI Net Documents pdfDocs General understanding of SQL and relational `databases preferred and ability to navigate SQL Database for Adhoc data requests Self-motivated individuals can find innovative ways to solve recurring problems. Strong troubleshooting, analytical, reasoning and research abilities. Exceptional communication skills both written and verbal. Strong interpersonal skills and performing at a high level customer service. Thrive in a fast-paced and agile work environment. Some travel required. MAKE YOUR MOVE We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 5,500 design-build projects across 48 states and 38 major cities nationwide. We ranked #3 on the ENR Top 100 Design-Build Firms list, and #17 on the ENR Top 400 Contractors list in 2023. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you. ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. #LI-MS #LI-Onsite