Applications Support Engineer / Analyst - (Two Vacancies)
JOB SUMMARY:
Georgia Power Company utilizes critical software for the management and control of the electric grid. This posting is for 2 positions: one will be responsible for providing technical support of software and hardware, and the other will be primarily focused on data modeling support for these grid operations applications.
The first position will provide hardware and software support of the Distributed Energy Resources Management System (DERMS) currently being deployed and for the Advanced Distribution Management System (ADMS) transition. Both of these grid operations applications utilize real-time interfaces with the Company’s AMI, SCADA, field mobile computing, and CIS. This position is expected to provide subject matter expertise and technical support of containerized architecture, management of Kubernetes (K8s) clusters, development of APIs for system integrations, as well as contribute to the development of technology strategy, system design and implementation, and long-term support. The successful candidate will support and work with cross-functional workgroups, such as the Technology Organization (TO), Operations Technology (OT) teams across the Southern Company electric operating companies, Distribution Operations, and more, to troubleshoot, schedule and test internal and external software upgrades.
The second position will provide data modeling support for the DERMS currently being deployed at Georgia Power Company. The DERMS model will be built with several different data sources including: GIS data, substation internals, customer data, asset management data, Distributed Energy Resource (DER) attribution, customer program contractual parameters and interconnection agreement information, to create the connected network operations model required for DERMS functionality such as forecasting and grid optimization. This position will be responsible for the model build process of converting these types of data files (e.g., CIM, XML, JSON) into the network operations model, and helping maintain the interfaces with the various data sources. The successful candidate will be expected to contribute to the DERMS implementation currently underway with regards to data modeling strategy, workflow/process development, ADMS and DERMS Model Manager integration, and upon successful implementation of the platform long-term network operations modeling support. This position will also help ensure successful integration and operational continuity with existing systems and applications currently utilizing the network operations model.
JOB RESPONSIBILITIES
Support and ongoing monitoring of existing products to maintain interfaces to DERMS, ADMS and other real time solutions. Maintain high standards of software quality within the team by establishing good practices and cyber security standards. Provide innovative recommendations for automating business processes to increase productivity, reduce costs, and continuous improvement. Provide technical leadership, subject matter expertise, and mentoring to teammates. Apply proven communication, analytical, and problem-solving skills to help identify, communicate, resolve issues, and maintain a reliable 24x7 storm critical systems. Develop software Upgrade Procedures and Test Cases. Expected to provide support during storm restoration. Expected to participate in on-call rotation for DERMS and ADMS support. Implement container orchestration best practices, including automated scaling, self-healing, and zero-downtime deployments. Design and manage continuous integration/continuous delivery (CI/CD) pipelines for containerized applications. Guide the migration of legacy applications to a containerized environment, ensuring minimal disruption to business operations. Develop, implement and manage APIs for integrations with the ADMS and DERMS platforms Provide technical leadership and mentoring to engineering teams, helping to build expertise in containerization and Kubernetes technologies while staying up to date on emerging container best practices.
JOB QUALIFICATIONS:
Knowledge/Skills/Attributes:
In depth knowledge and experience with Linux (Red Hat), Microsoft .Net technologies and Python scripting. Extensive experience designing, developing, deploying, and supporting enterprise grade software. Extensive experience with source control management systems and continuous integration/deployment environments. Experience focused on containerization and Kubernetes architecture, including experience designing, deploying, and managing production-grade Kubernetes clusters. Experience deploying containers into managed Kubernetes environments such as Azure AKS. Familiarity with securing containers and Kubernetes environments including RBAC, network policies, and secrets management. Experience with CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps) and infrastructure as code for Kubernetes and container deployments. Demonstrated ability to effectively communicate with all levels of leadership, stakeholders, and internal/external team members. Embodies Our Values: Safety First, Unquestionable Trust, Superior Performance, and Total Commitment Self-motivated, able to work proficiently both independently and in a team environment, with minimal supervision.
Education/Experience:
BS/BA or higher in Computer Science, Management Information Systems, Engineering, and/or related degree/certification(s) preferred. 5+ years of industry experience in software development, implementation and/or support preferred Experience with Container Orchestration or Software Architecture with Microservices & Containers is required. Experience with electrical power systems and utility operations is strongly preferred. Experience with AEMS, ADMS, DERMS and other electric utility software and platforms are preferred. Experience delivering in DevOps and MLOps environments, including experience with Continuous Integration / Continuous Delivery (CI/CD) pipelines and agile practices is preferred. Experience in with IT Architecture across multiple products, systems, and/or platforms preferred. Proficiency with the following is a plus: OpenShift RKE2 Kubernetes Objects Docker HELM GitOps / GitHub Enterprise Azure DevOps Container image technologies Version control for source control GIT or TFS ArgoCD Application interface adapter development