**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom. **What youll do-** Work along with the SAP ICX Sales & Service Cloud development team in the following fields: + Support our existing ML customer base to resolve their complex production issues + Experiment with AI/ML technologies in order to support CRM-centric predictive decision-making process implementation + Focus on software fault-tolerance to compensate for inevitable outages in the cloud + Guide our customers in their data driven application adoption journey + Willingness to learn new/existing technologies & topics and develop enterprise grade data driven applications + Work in rapid prototype and agile development environment withe result driven mindset + Develop and put the ML models in production to serve multiple enterprise customers + Perform product design, modeling, implementation, and testing **What you bring-** + Willingness to interact with customers and passionate to solve the issues reported by them + Proficient in one or more programming languages (Python, Java) + Very strong SQL knowledege + Very strong data exploration, cleansing, transformation, feature engineering skills + Familiarity with libraries scikit-learn, pytorch, spaCy, pandasql, catboost etc. + Strong NLP technology knowledge (production grade applicaton implementation experience) + Strong focus on delivering business values to customers + Familiarity with TDD and tools like GitHub, Jira etc. + Familiarity with cloud native echnologies (e.g. Docker, K8S etc.) + Knowledge in SAP technologies is a plus (SAP AI Core) + CRM functional domain knowledge is a plus + Familiarity with GenAI **Meet your team-** SAP Sales/Service Cloud ML & Analytics Dev team is committed to deliver best in class and leading edge cloud based Business AI driven CRM solutions designed to meet the line of business needs. \#SAPInternalT2 **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best. **We win with inclusion** SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs\_at\_sap#17498858-1050-415e-8d82-21f91655666b\_96fc) . Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability:** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 400492 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: \#LI-Hybrid.