Family Description

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

Subfamily Description

Integration, Verification & Testing (IVT) comprises the integration of SW and / or HW or system components into system, platform, product releases, or networks and verifies the integrated entity or network against particular requirements and specifications. Covers setup and maintenance of laboratory and associated equipment, tools, and devices.

 

Impact

Impact is short-term and departmental/project in scope. Accountable for quality, accuracy and efficiency. Actions and errors can have functional area impact. 

Scope & Contribution

Individual Contributor: Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. Managerial/Supervisory: May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Acts with independence and discretion in routine matters. Makes decisions that affect own work.

Innovation

Performs routine activites to meet departmental/project objectives. Requires moderate supervision. Applies commonly recognised concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas. Demonstrates adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations. 

Communication

Works to influence others to accept job functions view/practices and agree/accept new concepts, practices, and approaches. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues. Has cross-cultural knowledge and global mindset

Knowledge & Experience

Established skills and knowledge of theory and principles within a professional discipline. Uses functionally specific knowledge.

Good hands on deep knowledge in IMS, VoLTE, SIP, 4G/5G core technologies 5-8 years of experience in System test, Performance Test and Automation experience with high-traffic, large-scale distributed systems and client-server architectures Prior experience in interfacing with customers & customer teams is an added advantage. Good working experience in Linux, Kubernetes, VMWare/OpenStack. Hands on experience with Python and Shell scripting Good understanding of networking protocols In depth and working experience with Automation like Robot Framework, cloud-ready, cloud-native, micro services and containers architecture. Should have worked on the toolsets like Jira, Jenkins or Bamboo
 

• Independently works within broad guidelines and uses best practices and knowledge of internal or external business issues.

• Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements.

• Transfers concepts for professional direction of own organisational unit into actionable measures.

• Provides working leadership and training to less experienced personnel.

• May lead small projects with limited risks and resource requirements.

• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.

• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions. 

• Plans technical requirements from customers’ needs. 

• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). 

• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications. 

• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).

• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.

• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.