Role: Apprentice - Business Development Coordinator
Division: Pearson TQ
Location: Hybrid-working in 80 Strand office.
Salary: £25,000
Target Start Date: 27th January 2025
This job posting will remain open until we receive the required number of applications. We encourage you to submit your application promptly.
About Pearson
At Pearson, we enhance lifelong learning, helping everyone achieve their goals through impactful experiences. Founded in 1844, Pearson is a leader in creating high-quality, digital-first, and accessible resources, with over 24,000 employees dedicated to lifelong learning. We foster an inclusive culture that celebrates diversity and ensures equal opportunities for all. Committed to flexibility, Pearson embraces hybrid and remote working to support a balanced work-life environment.
Pearson’s Apprenticeships
At Pearson, we empower employees and managers with our top-notch Apprenticeship Programme, offering Level 3 to master's and various intakes year-round. Proudly providing apprenticeships in Business Administration, Customer Service, Management, Digital Industries, IT, and Financial Services, we believe in the transformative power of learning for fulfilling careers and improved lives. Explore opportunities at http://pearson.jobs.
About the Apprenticeship
As a Business Development Coordinator Apprentice, you will be supported on the Sales Executive Level 4 standard which will help build your industry skills and knowledge.
The apprenticeship lasts for 15 months, formal training throughout the programme is supplied by our partner training provider, with a combination of on-the-job training, as well as structured training all supported in work time.
About the Team
As a Business Development Coordinator, you will work as part of the Business Development Team within Pearson TQ, you will report to the Business Development Manager. As part of the Business Development team, you will have shared accountability for increasing market share by:
Market Expansion: Identify new business opportunities for products in public and private sectors, drive growth of Apprenticeships, qualifications, and short courses, lead lead-generation campaigns in untapped markets, and oversee social media outreach efforts. Revenue Generation: Support the sales team to close a 10% revenue increase within 12 months by enhancing sales processes, identifying opportunities, supporting bid strategies, and contributing to Pearson TQ’s annual revenue targets. Administrative and Operational Support: Manage CRM data to enhance pipeline visibility and forecasting accuracy, prepare sales proposals, and coordinate follow-up activities to ensure a seamless client experience. Client Retention and Upselling: Clearly articulate product and service strategies, nurture client relationships, and drive a 10% revenue increase by upselling and cross-selling training programmes.You will work with cross-functional teams, key stakeholders, and external partners to identify business development opportunities.
Key Responsibilities
Business Development: Drive revenue growth by identifying new customers, progressing sales leads, accelerating customer journeys, and supporting BDMs in project and tender delivery. Sales: Consistently meet and exceed quarterly KPIs, establish stakeholder relationships to support lead progression, collaborate on peer-to-peer relationships, and assist with tender and proposition creation. Innovation and Transformation: Identify opportunities for innovation, create new revenue streams, leverage technology and digital transformation, and enhance Pearson TQ’s social media presence with the Marketing team. Research & Insights: Conduct market and competitive research to inform strategy, improve insights gathering, and develop strategies to enter new markets with existing and new products. Level 4 Sales Executive Standard: Complete a funded Level 4 Sales Executive apprenticeship to enhance industry skills and knowledge as part of the role.
Key Skills, Competencies and Experience
Essential:
Strong communication and interpersonal skills, with the ability to collaborate effectively, deliver presentations, and work within a matrix organisation. Proficient in problem-solving, data analysis, and making informed decisions. Passionate about delivering exceptional customer experiences. Self-starter with strong initiative, commercial awareness, and financial acumen. Skilled in networking, influencing, and building relationships internally and externally. Demonstrates high professional integrity and the ability to follow through on plans.Desirable:
Proven track record in exceeding targets, business development, and sales. Skilled in strategy contribution, team effectiveness, and reporting. Proficient in data management, CRM tools (e.g., Salesforce), and digital customer segmentation tools. Familiarity with the UK Education market and social media sales strategies.
Experience you’ll Gain
Business Acumen Strategic Sales Planning Customer Relationship Management Negotiation and Closing Deals Product/Service and Market Knowledge Sales Reporting and Analytics Effective Communication Project and Time Management Problem-Solving Sales Techniques and Methodologies Team Collaboration
Job Location and Hours
This role is located in Pearson Plc London 80 Strand offices.
We work a 37.5-hour week, with all our team free to flex their day around our core hours, which are Monday to Friday, 10 to 4 GMT/BST. School runs, etc can be accommodated. Other flexible working patterns can be considered, including part-time working and non-traditional hours. As we regularly work with global teams, particularly in India and the US, there may be the occasional need to accommodate meetings outside of core hours.
For this role there is a requirement to provide occasional out of hours support during business-critical periods.
Benefits and Rewards
At Pearson, we offer a range of benefits, which include:
25 Days annual leave (increasing by 1 day with every year of continuous service up to 30 days); annual leave trading, +/- 5 days Annual Bonus. Private Pension plan scheme where we pay in double what you contribute, up to 16% depending on your age. Private medical and dental care insurance options, plus free eye tests Stock/share purchase options. Maternity, paternity, and family care leave as well as flexible working policies. An employee wellbeing assistance programme. Cycle to work program, volunteering days, gym membership concessions in selected office locations, along with retail and leisure discounts.
Diversity and Inclusion at Pearson
Pearson is committed to the Race Charter, pledging to ACT ON for a more inclusive workplace. Recognised by Stonewall in the Top 100 LGBTQ+ Employers, we achieved 100% on the Human Rights Campaign Foundation’s CEI Index in 2020. Additionally, we're on the Disability Equality Index and Bloomberg Gender Equality Index, hold Investors in People Gold, and are recognised as a Working Mums Top Employer.