Imagine yourself...

Collaborating with a vibrant, diverse, global team.

Joining a company with a proven track record of success and an exciting future.

Contributing to a brighter, more sustainable future

Aquatic Informatics (AQI) mission is to organize the world's water information for faster, better decisions.

Aquatic Informatics (https://aquaticinformatics.com/) a Veralto company, is a mission-driven software company that organizes the world’s water data to make it accessible and useful. We provide software solutions that address critical water data management, analytics, and compliance challenges for the rapidly growing water industry. Water monitoring agencies worldwide trust us to acquire, process, model, and publish water information in real time. We offer a full range of solutions, from standalone software packages for individual users, hosted software services, and enterprise-wide national systems. We serve over 1,000 municipal, federal, state/provincial, hydropower, mining, academic, and consulting organizations in over 60 countries that collect, manage, and process large volumes of water data.

Aquatic Informatics (AQI) is headquartered in Vancouver, Canada, and has offices in the US and Australia. We value independent thinking, initiative, teamwork, a relentless pursuit of quality, a playful spirit, and a sense of humor. We like smart people – IQ and EQ – who care about the environment and want to do good in the world. If you want a meaningful role with a company that is making a real difference in one of the most important resources in the world: water, then join our energetic growing team! Help us revolutionize an industry! Aquatic Informatics is proud to be a Veralto company.

What We Offer:

Competitive Salary: A compensation package that reflects your skills and experience.Comprehensive Benefits: of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Remote Work Environment: Flexibility to work from home with necessary equipment provided.Professional Development: Opportunities for training, certifications, and career advancement.Inclusive Culture: A diverse and welcoming workplace that values your ideas and contributions.Employee Recognition: Programs to acknowledge and reward your hard work and achievements.Wellness Programs: Initiatives to support your physical and mental well-being.

Reporting to the Senior Manager for Business Intelligence, the primary role of the Salesforce Administrator/Business Intelligence is to provide proficient support in managing, maintaining, and optimizing the Salesforce CRM platform across the organization. This includes maintenance of basic Salesforce administration, providing first-tier support on daily operations of the CRM and basic Power BI development support.

The Salesforce Admin/Business Intelligence Associate will work closely with business stakeholders to ensure the efficiency of our sales operations and the satisfaction of our customers. They will proactively manage data entry and reporting needs, troubleshoot issues, and handle support tickets submitted by the sales team. They will collaborate with Sales, Marketing, and Finance teams to drive data accuracy, process improvements, and reporting capabilities. The role also involves providing user support, training, and enforcing process compliance through audits.

This role is part of the Sales Organization and is fully remote. The candidate must be able to travel in the US if located in Canada and travel into Canada if located in the US. The travel is about 10%

In this role, a typical day will look like:

Support/Ticket Management: Manage the intake, prioritization, and resolution of support tickets from the sales team, and handle Tier 1/Tier 2 tickets. Maintain records of support requests and resolutions for process improvement and reporting.Data Integrity and Process Audits: Conduct regular audits of sales data to ensure accuracy and high data quality standards, and ensure compliance with established processes.System improvements: Work with developers on the Business Intelligence team to develop and deploy automated tools and processes in CRM and Reporting systems.Sales Metrics: Responsible for data entry and management to ensure accuracy in sales reporting, analytics and forecasting.Dashboarding and Reporting: Create and maintain dashboards and reports to provide actionable insights for sales, marketing, and leadership teams.Support our Account Executives and Strategic Account Managers with quote preparation and project documentation for our strategic customers.Training and Onboarding: Develop and deliver training materials to educate end-users on CRM processes and best practices.Documentation: Document system configurations, processes, workflows, and best practices to support business continuity and standard work.

The essential requirements of the job include

High School diploma or equivalent (Bachelor’s Degree in Computer Science or Business Management strongly preferred).2+ years of experience with CRM systems like Salesforce required (Salesforce Certification like “Salesforce Administrator” preferred). Experience must include tasks such as creating/closing opportunities, ticket support, basic troubleshooting/debugging of Salesforce.2+ years in administrative support of a sales organization, preferable a SaaS company.Business Intelligence Tools: Familiarity with BI tools like Power BI or Tableau.Microsoft Office Suite: Advanced skills in Excel (pivot tables, formulas). Moderate skills in Word, and PowerPoint.Experience working with SaaS products is a plus.

Aquatic Informatics is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $70,000 - $90,000 USD per year. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.