If you are committed to continuous learning, can demonstrate accuracy and attention to detail, are informed on relevant laws and organizational policies, and possess excellent communication and organizational skills – this may be the place for you!
The ideal candidate demonstrates a strong understanding of and commitment to the organization's mission, core values, and vision, incorporating these principles into their daily practices and decisions.
MINIMUM QUALIFICATIONS
High school diploma or an equivalent combination of education and experience.
Associate degree in Accounting or Business Administration highly desired.
Past work experience of at least one to three (1-3) years within a hospital or clinic environment, an insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities, or have successfully completed the requirements of the Patient Access Concierge Trainee job description is highly desired. Consideration may be given for commensurate customer service experience in another industry.
Knowledge of insurance and governmental programs, regulations and billing processes (Medicare, Medicaid, Social Security Disability, Champus, and Supplemental Security Income Disability), managed care contracts and coordination of benefits is highly desired. Working knowledge of medical terminology, anatomy and physiology, and medical record coding (ICD-10, CPT, HCPCS) is preferred.
Completion of regulatory/mandatory certifications and skills validation competencies preferred.
SKILLS AND FUNCTIONS:
In this role, you will be responsible for pre-registration, insurance verification, and financial clearance across various settings. You will ensure compliance with HIPAA and other regulatory requirements and maintain patient information safety through thorough identity verification and accurate record-keeping. This role includes interviewing patients to collect essential data, validating medical records, and determining service authorizations. You will assist patients with required documentation, offer empathetic support in a fast-paced environment, and collaborate with ancillary departments to optimize patient flow. There is a need for quick, strong, and effective communication skills when working with patients, families, the clinical care team, and various stakeholders.
HIGHLIGHTS AND BENEFITS:
When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.